1:
I'm having difficulty installing the Hyperion Intelligence client.
A:
Many individuals have installed "pop-up blockers" on their desktop to prevent advertisements from popping up when they surf the internet. Unfortunately, a pop-up blocker may prevent plug-in installations from launching properly. To get around this, most pop-up blockers provide the ability to press the CTRL key while clicking a link to allow a pop-up. You may also be able to modify the settings of your pop-up blocker to allow pop-ups from particular locations, such as middlebury.edu. If you need assistance making these setting changes, please contact the Helpdesk at x2200.
2:
When I click on a link in another application, such as email, I wind up moving away from Hyperion. How can I get links I click on to open in a new window?
A:
You need to modify your browser set up so that links open in a new browser window. In Internet Explorer, select TOOLS. Select Internet Options and click on the Advanced tab. UN-check the box titled "Reuse windows for launching shortcuts." Click OK to apply.