General Information

Position Title: Box Office Coordinator
Control Number: 000955
Reports To: 000584
Position Title Department Name
Marketing Manager Center for the Arts
Department Name: Center for the Arts
Location: Center for the Arts
Date Prepared: Nov-06
Exempt: No

Primary Purpose

Manages day-to-day operation of the Box Office, and assists CFA Marking Manager with marketing and publicity efforts.

Responsibilities

Works cooperatively with others and accepts direction from supervisors.


Sell tickets.

Answer phones.

Field customer inquiries and problems.

Count and balance cash drawer,s including credit cards and online payment gateway funds.

Perpare and dleiver deposits to cashier's office.

Run sales reports.

Program events into ticket software and online box office.

Work with strudent artists and department coordinators to arrange for ticketing of their events.

Notify theatre, dance, and music students, faculty and staff via email of their complimentary ticket allowances.

Field and execute ticket printing requests from other campus offices (MCAB, athletics, etc.).  Hire, train, and schedule student staff for McCullough Box Office and Patner's Pride.  

Update mail lists.

Maintain and update Standard Operating Procedures manual.


Produce mid-year and annual sales and publicity reports.


Research and compile Curricular Connection information.

Produce auxiliary marketing pieces for the CFA (table tents, easels, pre-performance dinner promotions, selected posters when needed, etc.).

Assist CFA staff with distribution of posters, brochures, etc.

Assist with setup and coordination of pre-performance dinners.

Maintain updated outgoing telephone message service.

Performs routine equipment maintenance.

Performs other duties as assigned to assist the department in obtaining and maintaining its mission. 

 

Education & Training

High School diploma required.

Experience

Sales or cashier experience required.  Computer experience required (PC environment: Microsoft Word, Excel, Outlook; Adobe Photoshop and Illustrator helpful).

Knowledge

Knowledge of the arts helpful.

Other

Flexible work schedule. Some evenings and weekends required.