Works cooperatively with others and accepts direction from supervisors.
- Primary sales support for Apple Computers, selling and keeping track of inventory, receiving, stocking, returning and invoicing.
- Coordinates customer requests for service on Apple equipment with service representative.
- Ships computer orders out along with merchandise web orders.
- Maintains spread sheet of all computer sales for eligible customer info and warranty purposes.
- Puts merchandise on web-(Apple, regular and TA) pictures and descriptions.
- Assists customers as needed.
Textbook Sales operations:
Assistance with Receiving, including but not limited to:
- Unloading arriving merchandise boxes and transporting boxes into main store.
- Checking-in textbooks and verifying the accuracy of merchandise against purchase orders.
- Processing used textbooks making them retail ready.
- Verification accuracy and inputs book and invoice data on computer.
- Verification that all books scan at the register before the start of classes and that the price scanned matches the invoiced price.
- Stocking books for upcoming sales.
Assistance with Returns, including but not limited to:
- Inventorying all unsold books and textbook buyback, and returning them to vendors or wholesalers,
- Managing various return deadlines for used and new books.
- Working with Textbook Coordinator and Assistant Manager to ensure credits match returns.
- Filling in during co-workers' absences.
Operations Support:
- Assists Operations Coordinator in any manner requested.
- Assists with web orders and webpage management
- Counts the safe in the morning and cash out drawers.
- Gives low quantity orders to Operations Coordinator
- Finds and/or orders out of stock merchandise and books for students, faculty & staff.
- Completes department charges by helping place orders and filling them when they arrive.
- Verifies all bar codes scan before stocking.
- Keeps web and Insite current and GM up to date with new incoming merchandise
- Keeps track of Faculty Author books, adding new ones to web site
Keeps current the Best Sellers List of Mass Market Trade Books.
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