Bookstore Manager

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Job Descriptions

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General Information
Position Title:	Bookstore Manager
Control Number:	000174
Reports To:	000407
Position Title	Department Name
Assistant Treasurer & Director of Business Services	Assistant Treasurer's Office
Department Name:	College Store
Location:	College Store
Date Prepared:	Sep-09
Exempt:	Yes

Primary Purpose

Managers all operations of the College Store.

Responsibilities

Works cooperatively with others and accepts direction from supervisors.

· Hires, trains, supervises, schedules, assigns and prioritizes work, maintains optimal employee relationships, and oversees the time of all full-time, part-time, and student workers.

· Works with employees to build a team that balances customer service, employee morale and financial operations.

· Assists customers as needed.

· Coordinates and develops present and future store planning and budgeting.

· Establishes standards and procedures for store operations.

· Resolves problems and receives comments from customers and staff.

· Generates reports as needed; compiles and maintains statistics and records.

· Participates in all aspects of store operations to ensure correct completion of tasks.

· Supervises operations of Bread Loaf Campus Store.

· Coordinates all phases of online websites.

· Coordinates all phases of in-store and online advertising and promotions.

· Works with outside vendors to increase sales.

· Manage inventory levels and POS system

· Represents the store and staff at professional meetings and seminars.

Education & Training

Bachelor's degree required.

Experience

5+ years retailing experience required. Previous college store management preferred.

Knowledge

Must be well-versed in selecting current literature and current trends in the college store industry. Working knowledge of various computer software. Strong Point-of-Sale and Textbook Management Systems required.