Textbook Coordinator

• Assists customers as needed.
• Coordinates receiving, stocking and shipping for textbooks including buyback.
• Works with Assistant manager to assure timely and accurate availability of text books and special orders
• Creates and maintains training and procedure documentation.
• Responsible for coordinating the tasks of employees assigned to work with Text Coordinator.

Receiving:

• Inspects shipments for accuracy and quality, resolves discrepancies with vendors
• Orders supplies for book processing and reuses boxes and packing materials
• Manages workflow and space of receiving team to maintain efficiency and adjust to changing priorities
• Works with faculty to determine appropriateness of various editions of textbooks
• Inputs book and invoice data on computer.
• Prints barcodes if required.
• Ensures used and new books are a complete match.
• Trains and oversees student workers during peak receiving times.
• Watches international shipments carefully for pricing, returns status and substitutes for the titles ordered.
• Corrects shipping mistakes by working with publishers and Assistant Manager.
• Verifies that all books scan at the register before the start of classes and that the price scanned matches the invoiced price.
• Assists students finding books in the text annex. Assists with student orders for sold out titles and notifies them when the book arrives.

Buyback:

• Sets up and assists with buyback operations and workstations
• Coordinates with LIS and software vendor to load back up program
• Trains and directs work of temporary staff and students in buying, sorting and marking books
• Coordinates with facilities services to survey all discarded books for value
• Resolves problems with computer system and patrons

Returns:

• Inventories all unsold books, buyback books generates computer based publisher worksheets, sorts books by vendor/publisher, boxes and ships books back to vendor using the most cost effective shipping method and carrier or place in our inventory for resale.
• Manages various return deadlines for used and new books.
• Verifies computer has accurate data on quantity of books returned, pulled for future terms, or non-returnable titles.
• Works with Assistant Manager to ensure credits match returns.
• Annual Inventory: Ensures that all books are accounted for.
• Fills in during co-workers' absences, including running point-of-sale terminal.
• Works cooperatively with others and accepts direction from supervisors.

Other duties as assigned.