General Information

Position Title: Operations Assistant
Control Number: 000177
Reports To: 000174
Position Title Department Name
Manager College Store
Department Name: College Store
Location: College Store
Date Prepared: Apr-98
Exempt: No

Primary Purpose

Manages, schedules and trains student workers, implements technology initiatives in store, oversees ID card operations for store, and performs all sales related duties as required.  Responsible for all post-sale computer purchase account balancing and data entry onto the AS/400.

Responsibilities

Works cooperatively with others and accepts direction from supervisors.

Recruits and hires student/part-time workers to supplement full-time staff in the operation of the retail area of the College Store. 


Tests and assists in the implementation of new technologies to assist or enhance the operation of the store. 


Ensures the operation of the ID Card System as related to the store's daily operations. 


Processes mail and catalog orders for shipping. 


Operates POS terminals as required. 


Balances accounts and enters data on all computer purchases onto the AS/400. 


Communicates with Accounting and ITS staff to resolve any balance discrepancies. 


Assists computer sales with daily cash-up as needed.


Trains new employees in the operation of the POS system. 


Maintains inventory, pricing and stocks merchandise. 


Fills campus departmental orders and ensures their correct accounting.


Assists customers and co-workers as needed. 


Answers phone and provides backup for administrative staff as required.


Assists in the production of the annual merchandise catalog. 


Works with outside vendors to ensure the correct receipt and billing for store merchandise. 


Assists with year-end inventory.

Education & Training

High school diploma required.  Associate's degree preferred.

Experience

Previous retail experience required. Some familiarity with banking and accounting procedures desired. Computer experience very helpful.

Knowledge

Strong math skills necessary. Ability to work well with people in a fast-paced environment required. 

Other

Highly responsible.  Detail oriented.