Events Scheduler

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Job Descriptions

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General Information
Position Title:	Events Scheduler
Control Number:	000870
Reports To:	002194
Position Title	Department Name
Manager, Events Scheduling & Information Office	Dean of the College
Department Name:	Dean of the College
Location:	Commons Administration
Date Prepared:	Aug-09
Exempt:	No

Primary Purpose

To facilitate the mission of the Events Scheduling and Information Office by way of coordinating logistics for College and non-College events scheduling. Organize and manage the information necessary to facilitate effective events coordination and scheduling throughout the service departments. Actively participate in the development and continuation of innovative approaches for events information to be distributed campus wide.

Responsibilities

Works cooperatively with others and accepts direction from supervisors.

*Provides quality and responsive customer service, representative of the mission of the Events Scheduling & Information Office (ESIO).

*Processes events scheduling requests from College and non-College groups, making independent decisions in this regard.

*Supports and communicates the protocols and policies as they relate to events scheduling.

*Proactively assesses the impact of events requests to facilitate appropriate use of space.

*Anticipates the impact of all events as they relate to the responsibilities and concerns of the entire campus.

*Manage necessary details to communicate event needs to support service departments.

*Manages special events scheduling and logistics in a manner to inform the campus community of potential conflicts for space and service needs.

*Provides direct assistance to the ESIO manager and serves as back-up at all other times.

*Works closely with satellite schedulers and support service departments to facilitate efficient and effective utilization of the Resource 25 system.

*Supervises the production of Middlebury This Week to provide timely and accurate events information.

Facilitates the process for compiling information materials or services as necessary.

Assists in maintaining and updating the departmental web page.

Aids in the processing of a variety of reports.

Assists with general office work to support the smooth operation of the department: answers phones, types reports and correspondence, greets visitors.

Education & Training

High school diploma or equivalent required. Some college coursework preferred.

Experience

3-4 years experience in an environment where customer service is a high priority.

3-4 years experience knowledge with data managemt and production of documents.

Experience in editing written material for publication.

Experience in higher education preferred.

Knowledge

Knowledge of and ability to learn and work effectively with software applications such as Resource 25, Microsoft Office & Microsoft Outlook, Excel and web applications.

Other

Effective communication skills with a strong commitment to provide high customer service.

Good written and verbal communication skills.

Excellent collaborative and teamwork skills.

Strong organizational abilities with orientation to detail, ability to meet deadlines, and ability to manage information for process completion.

Ability to exercise good judgement in interperting policy with minimal supervision.

Ability to work with minimal supervision and to exercise good judgement in providing excellent customer service.

Dean of the College

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Events Scheduler

Manager, Events Scheduling & Information Office

Events Scheduler

General Information

Primary Purpose

Responsibilities

Education & Training

Experience

Knowledge

Other