Mail Service Technician

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Job Descriptions

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Mailing Services

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General Information
Position Title:	Mail Service Technician
Control Number:	000367
Reports To:	000765
Position Title	Department Name
Manager of Mailing Services/ Reprographics	Mailing Services
Department Name:	Mailing Services
Location:	Mailing Services
Date Prepared:	Oct-03
Exempt:	No

Primary Purpose

Uses various integrated hardware and software to dispatch mail and packages. Records postage transactions necessary to track and charge back costs to various accounts making decisions that strive for maximum discounts available.

Responsibilities

Works cooperatively with others and accepts direction from supervisors.

*Provides customer service to meet the mailing/shipping needs of faculty, staff and students.

*Operates tabbers, folders, labelers, inserters and other mailing machinery.

*Uses windows-based system containing program files and national directories to sort by destination, classification and weight and follow through accordingly.

*Uses Santori and Banner software, the Paragon, Ascent, Accutrac, Bulkmailer and Spectrum computer- bases mailing systems to process files and dispatch all outgoing mail communications.

*Exports all mailing and shipping charges in ASCII date file host systems integrated with Banner and maintains proper and accurate record keeping for all departmental budgets.

*Uses intermediate knowledge of PC hardware/software programming functions and capabilities to design, program and implement and maintain customer information files and databases.

*Uses carrier management shipping system to prepare packages using multi-carrier transportation strategies for the most economical and expedient decision.

*Maintains and upgrades knowledge of rules and regulation required by U.S. Postal Service through attending conferences and perusing various publications.

*Maintains teamwork atmosphere with positive communications and attitude.

*Receives and prioritizes instruction from the Lead Mail Service Technician.