General Information

Position Title: Ski School Desk Clerk
Control Number: S01440
Reports To: 000637
Department Name: Snow Bowl
Location: Snow Bowl
Date Prepared: Feb-04
Exempt: No

Primary Purpose

Utilize strong customer service and organizational skills to efficiently schedule ski and snowboard lessons and instrustor assignments. Deal directly with customers in person and by phone in a fast paced recreation services environment.

Responsibilities

Works cooperatively with others and accepts direction from supervisors.

*Greets customers at the desk or by phone and offers assistance by explaining lesson options and prices. Completes registration process according to established procedures.


*Utilize computer data processing as instructed.


*Work collaboratively with other Snow Bowl staff and instructors.


*Answers incoming calls on the desk, taking messages when neccessary.

Education & Training

High School degree.

Experience

1 year experience required working in a customer service capacity.

Knowledge

Basic computer skills.

Other

Must possess strong customer service skills.


Must be willing to work during peak times such as holidays, weekend and school vacations.