Books are Listed by Category

CAREER

Hi-Tech Jobs for Lo-Tech people
Record Keeping Requirements
Workforce 2000

CHANGE

Business Reengineering
Change at Work-A Comprehensive Management Process For Transforming Organization
The Fifth discipline Fieldbook
Managing Change at Work
Managing Transitions
Man's Search for Meaning
Mapping Work Processes
Megatrends 2000
New Work Habits for a Radically Changing World
Quality Improvement Tools and Techniques
Reengineering the Corporation
Reengineering Tool Kit
Resistance-Moving Beyond the Barriers to Change
The Stress of Organizational Change
Successfully Managing Change
The Survivor Personality

COMMUNICATION

A New Attitude
Assertiveness: Get What you Want Without Being Pushy
Beware of Those Who Ask for Feedback
The Business of Listening
Chicken Soup for the Soul
Difficult Conversations
Dynamic Communication Skills for Women
Getting to Yes: Negotiating Agreement Without Giving In
Gifts Differing - Understanding Personality Types
Listen Up: Hear What's Really Being Said
On The Level - Performance Communication That Works
One-Minute Tips to Better Communication
Personal Counseling
Please Understand Me - Character & Temperament Types
Powerful Presentation Skills
Powerspeak
Self-Esteem: The Power to Be Your Best
Successful Career and Life Planning
Talk It Out - 4 Steps to Managing People Problems in Your Organization
Techniques for Communication
The Art of Communication
Type Talk - The 16 Personality Types That Determine How We Live, Love, and Work
Type Talk at Work - How the 16 Personality Types Determine Your Success on the Job

COMPUTER

CONFLICT MANAGEMENT

Artful Mediation: Constructive Conflict at Work
Coping with Difficult People
Dealing With Conflict and Confrontation Workbooks 1, 2, & 3
Getting to Yes
How to Manage Conflict
Managing Anger
Managing Disagreement Constructively
The Magic of Dialogue
Mediator's Handbook

CUSTOMER SERVICE

Delivering Customer Service
Delivering Knock Your Socks off Service
The Experience Economy
Moments of Truth
The Only Thing That Matters
Taking C.A.R.E of Business

DIVERSITY

A Peacock in the Land of the Penguins
Diversity
Tools and Activities for a Diverse Work Force

FAMILY

How Do We Tell the Children? A Step-by-Step Guide for Helping Children Two to Teen Cope When Someone Dies
Reviving Ophelia: Saving the Selves of Adolescent Girls

FINANCIAL

The Changing Face of Pension Management
Financial Terms Made Simple
Insurance Smart
Selecting and Evaluating an Investment Manager
The Unofficial Guide to Beating Debt

HEALTH/STRESS

Anger Kills: 17 Strategies for Controlling the Hostility that can Harm your Health
Angry All the Time
Emotional Intelligence - Why it can matter more then IQ
Healthwise Handbook - A Self-Care Manual for You
How to Feel Great About Yourself
Letting Go of Anger: The 10 Most Common Anger Styles and What to Do About Them
Productivity at the Workstation
Seven Steps to Stress Management
The Stress Management Handbook
Take Care of Yourself - Consumer's Guide to Medical Care
Take Care of Yourself - The Healthtrac Guide to Medical Care

MANAGEMENT-HIGHER ED

Advancing Women in Business
Alchemy of a Leader: Combining Western and Japanese Management Skills to Transform Tour Company
An Honest Days Work
The Art and Science of 360 Degree Feedback
Causing Quality in Higher Education
Coaching & Counseling
The Confident Leader-A Powerful & Practical Tool Kit for Managers & Supervisors
Credibility-How Leaders Gain and Lose It, Why People Demand It
Developing High-Performance People-The Art of Coaching
Doing Business on the Internet
Ecodemia - Campus Environmental Stewardship at the Turn of 21st Century
The Effective Executive
Empowerment - A Practical Guide for Success
The Essential Book of Interviewing
Facilitation Skills for Team Leaders
Fair, Square, & Legal - Safe Hiring, Managing & Firing Practices
Fast Feedback
The Fifty-Minute Supervisor
First, Brake All the Rules
Getting Things Done When You Are Not In Charge
The Healing Manager
How to Put More Time in Your Life
The Internal Consultant
Leadership is an Art
Leadership & the New Science
The Leadership Engine
Leading Without Power
Liberal Arts College - Thriving, Surviving or Endangered?
Living a Political Life (Madeleine M. Kunin)
Making Quality Work - A Leadership Guide for the Results-Driven Manager
Managers as Mentors: Building Partnerships for Learning
Motivation and Goal Setting: The Keys to Achieving Success
Moving a Battleship with Your Bare Hands
The New Leaders: Leadership Diversity in America
The Northbound Train
On Q - Causing Quality in Higher Education
Paving the Way for the 21st Century-The Human Factor in Higher Ed. Financial Mngmt.
Powerful Leadership Skills for Women
Productive Performance Appraisals
The Search for Meaning
Stepping Up To Supervisor
Stewardship - Choosing Service Over Self-Interest
Student Employment
Successful Self-Management
Supervisor's Factomatic
The Complete Guide to Performance Appraisal
The Supervisor's Handbook
Techniques of Successful Delegation
They Shoot Manager's Don't They?
Total Quality Management
Trust and Betrayal in the Workplace
Vital Signs-Using Quality, Time & Cost Performance Measurements to Chart Your Co's

MISCELLANEOUS

Net Future

ORGANIZATION

Best Organizing Tips
The Fifth Discipline
How to Get Control of Your Time and Your Life
Organizing From the Inside Out
Time Management From the Inside Out

READING

A Better Reason-A Handbook for Critical Thinking Reading: Comprehension Test Mastery

SIGN LANGUAGE

The Joy of Signing
Learning American Sign Language
Signing Naturally

TEAM

Coaching, Mentoring and Managing
Keep the Team Going
Rapid Team Deployment
Team Building
Team Fitness
Team ReConstruction - Building a high Performance Work Group During Change
Teams at Work
The Team Building Tool Kit
The Team Handbook

TRAINING

Games Trainers Play
How to Present Like a Pro
Still More Games Trainers Play
Training Managers to Train
Training Methods that Work
What's Your Point?

WRITING

The Elements of Style
On Graphics: Tips for Editors
Say it Right, Write it Right

AUDIO LENDING LIBRARY

Assertive Communication Skills for Professionals (w/workbook)
Business Writing Skills
Confidence, Composure & Competence (w/workbook)
Confined Space Case History
Dealing With Conflict & Confrontation.
Focused Listening Skills (w/workbook)
Getting Ready for Retirement
Grammar for Business Professionals
How to Deal with Difficult People
How To Interview & Hire The Right People
How to Set and Achieve Goals
Implementing Self-Directed Work Teams
Just Relax (A facilitator's guidebook is available for leading the Audiovision stress management prgm.)
Life By Design (w/workbook)
Management & Leadership Skills for Women
Memory Power (4 tapes)
Negotiate Like the Pros
Power Networking - 55 Secrets for Personal & Professional Success
Power Talking Skills
Powerful Presentation Skills (w/workbook)
Professional Supervision Skills (w/ workbook)
Reaching Your Financial Goals (TIAA/CREF) 3 copies (ENCLOSED HANDOUT WITH VIDEO TAPE)
Self-Discipline and Emotional Control
Self-Empowerment
Self-Esteem for Women (w/workbook)
Stress Management for Professionals
Teachers Long Term Care
The 7 Habits of Highly Effective People
The Power of Effective Listening
The Psychology of Self-Esteem
The Psychology of Winning

VIDEO LENDING LIBRARY

A Day Away from Stress(A facilitator's guidebook is available for leading the Audiovision stress management prgm.) 12 min.
A Video Guide to (Dis)Ability Awareness
Avoiding Litigation Landmines: A Survival Guide for Managers 30 min.
Be Prepared for Meetings
Be Prepared to Lead 25 min.
Better Business Grammar 12 min.
Building Your Future With TIAA-CREF 10 min.
Communicating With Customers 17 min.
Communicating With People on the Job 15 min.
Confined Space Case Histories - 14 min.
Conquering Team Conflict - Vol. 1 - Pro & Conflict 18 min.
Conquering Team Conflict - Vol. 2 - The Way We War 21 min.
Conquering Team Conflict - Vol. 3 - The Peace Process 27 min.
Conquering Team Conflict - Vol. 4 - Strength in Diversity 32 min.
Creativity and Innovation: Four Steps to Breakthrough Thinking - Vol. I, II (w/workbook) - 1hr. 37min. total
Dealing With Conflict & Confrontation (has 3 volumes & workbook) 2 hrs. 45 min.
Employee Evaluations
Everyone's Public Relations Role 15 min.
Executive Briefings 54 min.
Get More Done in Less Time 12 min.
Getting Ready for Retirement - 13 min.
How to Deal With Difficult People - Vol I, II 3 hrs. 10 min.
How to Delegate Work & Ensure It's Done Right - Vol I, II 2 hrs. 40 min.
How to Interview & Hire the Right People (has 3 volumes & workbook) 2 hrs. 49 min.
How to Speak Up, Set Limits & Say No 1 hr. 27 min.
How to Write & Conduct Effective Performance Appraisals (3 volumes & workbook) 3 hrs. 32 min.
Imagine... Realizing Your Dreams With SRA's 10 min.
Implementing Self-Directed Work Teams (has 3 volumes & workbook) 3 hrs. 12 min.
Implementing TQM Program
Interviewing: Getting Beyond The Image 26 min.
It's Your Choice: Allocating Contributions With TIAA-CREF 13 min.
Learning Excel 95
Learning PowerPoint 4.0 (Beginning) with workbook
Learning PowerPoint 4.0 (Intermediate) with workbook
Learning PowerPoint 4.0 (Advanced) with workbook
Learning Publisher 2.0 (Basics) and (Power Features)
Learning Word 6.0 (Beginning)
Learning Word 6.0 (Intermediate)
Listening: The Key To Productivity 17 min.
Make the Phone Work for You 12 min.
Management & Leadership Skills for Women (has 3 volumes & workbook) 4 hrs. 04 min.
Managing Change
Managing People Through Change (w/Leader's Guide)
Mastering Memos 15 min.
Meeting Robbers (w/Leader's Guide)
Memory Power - Secrets to Remembering Names & Faces
Memory Power - Secrets to Remembering Numbers
On the Road to Retirement 18 min.
Paradigm Pioneers
Powerful Presentation Skills (has 3 volumes & workbook) 2 hrs. 29 min.
Professional Supervision Skills (has 3 volumes & workbook) 3 hrs. 34 min.
Professional Telephone Skills - Vol I, II (w/workbook)
The Pursuit of Truth : 200 years at Middlebury College
Reaching your Financial Goals - Tips from America's Experts
Reading Dynamics (3 volumes and a workbook) -
Role Playing
Save! Your Future Depends on It - 1 hr.
Saving for Stress (A facilitator's guidebook is available for leading the Audiovision stress management prgm.) 14 min.
Say it With Sign Vol. 1 - 10 (2 hrs/each) - Learn Basic Sign Language
Short-Circuiting Stress (A facilitator's guidebook is available for leading the Audiovision stress management prgm.) 17 min.
Signing Naturally - Level 2 (w/workbook)
Speaking Without Fear or Nervousness - Vol. I, II (w/workbook) - 1 hr. 38 min.
Step-by-Step Learning Microsoft Office 97
Stress Management for Professionals (has 3 volumes & workbook) 3 hrs. 51 min.
Successfully Employing People With Disabilities - Vol I, II (2) 4 hrs.
Taking C.A.R.E. of Business
Taking Control of Your Workday (3 volumes & workbook) - 3 hrs. 20 min.
Teachers Long Term Care - 26 min.
The Art of Investing (Teleconference) (2)
The Abilene Paradox (with Leader's Guide) 28 min.
The Business of Paradigms (with facilitators guide) 38 min.
The Dreaded Appraisal 3 min.
The Dreaded Appraisal (The appraisee video) 3 min.
The Manager as Coach (has 3 volumes & workbook) 3 hrs. 39 min.
The Power of Vision (with facilitators guide) 30 min.
The Winds of Change (w/Leader's Guide)
TIAA MEETING YOUR FINANCIAL GOALS
Time Management - Ideas That Work
The Winning Team
Voluntary Separation - Team Proceedings
What's So Funny About Work? How to Bring Humor to the Workplace

SAFETY VIDEO LIBRARY

Safety videos are located in the office of the Environmental Health and Safety Coordinator, extension 5726.

Updated 11/19/02