Supervisor
Shannon Bohler-Small
sbohlersmall@middlebury.edu
802.443.2961
Pay Level Criteria
- Requires no previous training or special skills other than basic computer skills
- Requires minimum and finite on-the-job training
- Does not require supervision of others
- Requires some independence, but also some supervision
Specific Responsibilities
Provide for the safety of patrons, the security of the Front of the House and enforce all house policies (including capacity, seating, recording and behavioral policies). Ensure that the lobby, reception areas and audience spaces are prepared to receive the public. Greet the audience, take tickets, distribute programs, provide information, make refreshments and generally assist patrons as needed.
- Arrive no later than designated arrival time on sign-up sheet, and report to your House Manager.
- Assist with pre-show checks.
- Assist with setting up refreshment for intermission, if applicable.
- Meet with House Manager to receive your performance assignment and receive performance details and instructions.
- Accept tickets or hand out programs to patrons at the door.
- If reserved seating, guide patrons to their seats.
- Enforce House policies regarding cameras/recording devices, smoking, food/drink, and latecomer seating.
- Be available to assist patrons with questions regarding restrooms, water fountains, phones, coat hooks, box office, café, pre-performance dinners, reception locations and performance running times.
- Assist with management of latecomer seating.
- Assist with intermission needs (refreshments, patron questions, etc.)
- At end of performance, clean performance space of used programs, trash and patron lost & found items; and assist house manager as needed.
- Do not leave until released by House Manager.
Also
- Understanding of performance etiquette preferred.
Interest or experience in music, dance, theatre or special events a plus.
- Must be 100% reliable, courteous, and assertive.
- Willingness and flexibility to work shifts on evenings and weekends necessary.
- Must be comfortable giving directions, and speak English articulately.
ALL INTERESTED STUDENTS SHOULD APPLY ONLINE HERE IN ORDER TO RECEIVE AN INTERVIEW APPOINTMENT.