Summer Media Specialist Consultant
Position Number: 900711
Level: Level C (Specialist)
Date Prepared: 04-16-2012
Student Employment Information
Work Study: No
- Run daytime and evening screenings in support of the Film/Media Department's classroom instruction, at various classroom locations across campus but notably auditoriums (Dana, Twilight) and viewing rooms (Axinn 232)
- Supervise other student screeners as necessary in the above duties and/or in general academic support classroom screenings and equipment collections
- Meet patrons' needs while maintaining library disciplines and procedures designed to provide a consistent, high standard of service
- Provide support as needed to Media Services and Circulation.
- Assist patrons with, and troubleshoot, various media equipment, films and screening rooms and equipment
- Inventory and inspect equipment located at Circulation and in classrooms throughout campus.
- Refer questions and problems to the appropriate department and library resource - Circulation supervisor, Media Services, Reference Librarian, Helpdesk and other LIS departments
Technically oriented position needing people with the ability to work in a high stress, fast paced environment supporting computing on campus for all members of the college community as well as alumni, parents and off campus users.
Speaking knowledge of one or more of the 10 languages in the Middlebury Language School a plus. English fluency required. Basic support of computing issues for all 10 languages expected.
35 hour a week work commitment throughout the 9 weeks of language school plus 2 weeks of intensive training prior. Some weekend and evening work required.
· Maintain security of library materials, including media, equipment, and projection room keys
· Respect and adhere to policy and law regarding confidentiality of patron records and transactions
· Total commitment to confidentiality of patron records and policies involving information access
· Expectation of ongoing training in areas of film equipment, policies and protocols, supervisory duties, and proper collection handling and management
· Expectation of modeling appropriate behavior and policies to other students at all times
· Required expertise, through ongoing training, at 35mm, 16mm, and mini-DV projection in Dana Auditorium or other applicable venues
- Required expertise, through ongoing training, in various skills to provide backup for Media Services staff and events
- Other duties as assigned
Key Relationships/Interpersonal Skill:
- With certain groups within the Middlebury College Community, including Summer Language School Media Services, Circulation staff, Helpdesk.
- With the Middlebury College Community in general - faculty, students, staff, alumni, guests & visitors
- Department of Public Safety and Facilities Management as it relates to LIS and Library security and safety
- Current Middlebury College student
- Weekly schedule may involve specific opening and/or closing shifts, may involve specific number of hours during exam periods
- Expectation of continuing training in all areas of film handling, presentation, projection, and equipment
- Customer service experience required
- At least one semester experience in "LIS Media Assistant - General" position strongly encouraged
- Familiarity with common media formats (VHS, DVD, Laserdisc) required
- Outstanding communication skills required
- Ability to work responsibly with confidential information required
- Ability to work responsibly with expensive film materials and equipment required
- Library and information services experience preferred
- Maturity and competence in working independently frequently
- Creativity and competence in problem-solving under pressure as needed
- Technology and Information Literacy
· General understanding of Mac and Windows environments
· Understanding of the Campus network infrastructure with ability to support network issues, intranet, servers.?
· Familiarity with the World Wide Web; ability to use various software packages and support web development and questions?
· Lab maintenance as necessary - troubleshooting printing issues, supplies, and ensure workability of equipment in all ways.
· High level of communication skills ?
· Ability to provide computing support over the telephone
· Facilitate instruction sessions ?
· Work with the public?
· Work as a member of a team.
Consultants must have some level of technical knowledge as well as being comfortable in knowing how to search for answers that they may not already have, be self motivated, continue their own learning curve, work both with and without supervision, be able to take initiative, be a fast learner, work as member of a team, know where to turn for technical advise and support, maintain composure under pressure. Most importantly they need to be responsible and punctual.
Regular attendance at mandatory weekly meeting and contribution to the topics at hand
Professional presentation of services in the Helpdesk and other locations on campus.