PCI DSS Request for Merchant Account or Service Provider Change

Please complete the PCI DSS New Merchant Account Request Forms for all new Merchant Accounts or Service Provider changes which involve credit card data.   Requests should be sent to the PCI Compliance Team.

All new merchant accounts and Service Provider changes, involving credit card data, must be approved by the PCI DSS Compliance Team and Business Services prior to contractual agreement(s) being executed.  Contractual agreements must include specific Contract Language PCI regarding credit card data and must adhere to the Middlebury College Contract Policy.  

Third parties, with whom cardholder data is shared, are contractually required to adhere to the PCI DSS requirements and to acknowledge that they are responsible for the security of the cardholder data which they transmit, process, store or can affect the security thereof. See Service Provider Management for the required documentation.

If you have any questions, please contact the PCI Compliance Team

Upon project approval, Web Helpdesk tickets should be submitted to the appropriate work groups in ITS.  

  • New Server and Server Storage requests should be submitted to under Network Accounts and Storage request.
  • Network Address requests should be submitted under Network Connection Issues.  Please note this is a PCI Project.
  • Will you need a network jack installed for the payment processing equipment?  If so, please enter a facilities workorder to have the cable run.  Submit a Web Helpdesk ticket type Network Connection Issues, New Network Jack Wiring request to complete the jack installation.
  • Banner modification requests - Please submit a Web Helpdesk ticket directed to Enterprise Application.