Who creates the Project Charter?  -- The Project Charter can be created by the Functional Lead, the Project Manager or the Technical Lead.

Who creates the Project Folder for project artifacts? – Whomever creates the original Project Charter should create and save it to the folder for the project artifacts.

How will I know my Project is being worked on and completed? – You can ask the assigned Project Manager or the Technical lead listed on the Web Help Desk Ticket. Also the PM and or Technical Lead should be updating the Charter and the Ticket with statuses.