Frequently Asked Questions
If there is a question that you think should be part of this list, please email Shel Sax
How long will it take for my ILL to arrive?
Our average turnaround for ILL is currently 1.31 days for articles, and 9 days for loans. However some materials will take much longer to arrive. The easiest way to tell how long it will take for an item to arrive is to look in WorldCat. Worldcat identifies how many libraries worldwide own an item. The more libraries that own the item, the faster it will arrive.
What is the status of my ILL request?
To check on the status of an ILL request logon to your ILLiad acct: go/ill
Search for your request in the search box, select "All Requests" from the view menu, or locate your request in "Outstanding Request" list on the main ILLiad page. Click on the Transaction number of the request to open up the detailed information page. Scroll down to tracking to see the current status of your request.