After reviewing these FAQs, you can learn more about student life, health and wellness, housing, and community by visiting our student life website or contacting

Frequently Asked Questions

The Office of Student Services will be open 8:30 a.m.–5:00 p.m. Pacific Time, but we are available on an ad hoc basis outside of these hours.

For staff, faculty, and students residing in the local area, no-contact checkout and pickup of physical resources are available. You will also have access to the library’s electronic resources

Otherwise, at this time, our campus common areas remain closed, in compliance with local and state guidelines. We will update you as we open campus and make facilities available on-site.

Contact Ashley Arrocha, associate dean of student services, at or 831-647-4654 to discuss accommodations. Please visit our disability services web page for more information on how to apply for accommodations.

We require that all students enrolled in six or more credit hours during the fall and spring terms have health insurance. With the academic year being offered remotely, we understand that securing health insurance may not be possible. However, for your personal health and well-being, we strongly encourage you to have insurance coverage. Visit our health insurance web page for more information.

New students will be invited in late November to enroll in the online, self-guided, Getting Started at MIIS course. Topics covered in the course include technology, course registration and academic advising, and important values-related content around intercultural communication, diversity, equity, and inclusion. Additional optional content will be available for students who want to do as much as possible before Welcome Week begins.

Welcome Week will take place from January 19–22, 2021. Welcome Week is designed to connect and prepare students to be successful during their academic programs at MIIS. We will cover topics like career planning and preparation, program-specific networking, course selection, and faculty engagement, as well as community-based content and networking across degree programs.

In addition to getting to know and engage with your classmates during your courses, we are committed to supporting virtual student community building in a number of specific ways:

  • MIcommunity, the private social networking platform for the Institute, is utilized by all current and admitted students and selected staff and faculty. It is a private, fully online space for you to connect with other students around hobbies, interests, career goals, and more. Admitted students, look out for email invites to MIcommunity from October 12 onwards, and contact if you need help joining.
  • Our virtual orientation includes an online pre-semester course (Getting Started at MIIS), a four-day ‘Welcome Week’ of hands-on activities January 19–22, and optional cohort-based activities and events throughout the fall semester. Those in your assigned cohort, which will include students across degree programs, will have dedicated time to network and get to know one another during Welcome Week.

  • Student Council and student clubs have been actively offering activities for connection, networking, and socializing online since March 2020. Student-led online activities and events will continue to expand through the spring 2021 semester.

Student clubs and Student Council will operate as usual with all events, activities, and meetings being offered online. We are planning a student club virtual fair, and ideas for new clubs are welcome! Student Council nominations, campaigning, and elections will occur during the early part of September, and newly enrolled students are encouraged to get involved. Visit our student clubs and Student Council pages for more information.