Diplomats negotiating around a table

Sharpen your conflict resolution skills in English, focusing on the language of conflict and intercultural conflict resolution.

A Customized Language and Intercultural Course for Diplomats

Conflict is unpredictable, intercultural, and the language used to talk about conflict resolution has a relationship to the way we conceptualize and approach conflict. Whereas negotiation often happens in the rarified atmosphere of high-level diplomatic contexts, conflict resolution is inherently more social, taking place at the level of interpersonal and intercultural relationships, stakeholders with varying levels of power, and deeply rooted values and identities.

This course is designed for non-native speakers of English who work in diplomatic or conflict contexts. It takes an ethnographic approach, in which trainees will target a conflict, collect data on the language people use to talk about that conflict, analyze authentic texts regarding the conflict, and analyze the conflict and its potential change through linguistic, social, and cultural lenses.

Course Features

  • Research conflict using conflict resolution models
  • Create semantic maps of key conflict resolution concepts
  • Survey native speakers and collect language data regarding conflict
  • Analyze conflict resolution language in use
  • Map and analyze a conflict
  • Simulate conflict resolution scenarios using appropriate language features
  • Participate in a panel discussion on conflict