VT and CA Helpdesk Hours: M-F 8:30 am - 8 pm EDT and Sa-Su 12 pm - 5 pm EDT. Create a Ticket, call (802) 443-2200, (831) 647-6656, or email helpdesk@middlebury.edu
ITS Response to COVID-19

Instructions

Voice Mail initial PIN is 6433. Here is how to change your voicemail PIN.

Mailbox set-up

Note: You must go through the entire set-up process of changing your PIN, recording your name, and recording a greeting in order for initial set-up to take.

Voice Mail ID is your 10-digit telephone number.

To access your voice mailbox from a phone other than your own:

  1. Dial the voice mail access number 802-443-6600 or 831-647-6600.
  2. Press the * key after the system answers.
  3. Then enter your ID as your 10-digit telephone number 802443xxxx, 831647xxxx, or 202601xxxx followed by pound sign #.
  4. Then enter your voice mail PIN followed by #.

Note: you can also dial your own telephone number from on or off-campus and when your greeting plays, press * and follow instructions c and d.

Voice Mail Greetings

Standard Greeting
Use for when you are in the office.
Alternate Greeting
Use for when you are out of the office for an extended period.  You can set it to expire on a particular date and time so that you need not remember to turn it off when you return.
Closed Greeting
Regular users should not use this greeting; it only activates if the entire system is set up for closed mode by a system administrator.

Voice Mail Speech-enabled Directory - all locations

Dial extension 5000 or 802-443-5000 from off-campus and press 1.  Say the name of the person you want to reach.

Leave message without directly calling campus extension

Enter * then the 10-digit telephone number of the campus number. Press call.  You will hear the voice mail greeting and then tone to leave a message.

Information Technology Services
Davis Family Library 202
Middlebury, VT 05753

helpdesk@middlebury.edu
(802) 443-2200