Executive Vice President David Provost Announces Middlebury's New Human Resources Software

Today we're announcing the next big step in our plan to modernize our software systems and our business processes. If you are a Middlebury employee at the College or Monterey, this will be important for you.

On March 15th we will go live with our new human resources software, which is called Oracle HCM, Human Capital Management. This is how we will all get paid, which is a pretty good reason to give us your attention.

But HCM is much more than just a way to do our time sheets and get paid. It's how we will manage your benefits and your time off, and it's how you will access your tax information throughout the year. HCM will eventually replace the human resources work we currently do in our legacy system known as Banner.

HCM is our third major software upgrade over the past year. Last year, we launched Blackbaud for advancement and fundraising. Then Oracle Finance. We're doing this work in collaboration with Green Mountain Higher Education Consortium, which includes Middlebury, Saint Michael's College, and Champlain College.

Each of the three colleges have been running older software systems that are now three, four decades old. By working together, we are saving significantly over the costs of going it alone and implementing by ourselves. Last year, for example, Middlebury saved and avoided costs of nearly $4 million by working with our Consortium partners. The savings helped secure our financial health and our road to financial sustainability, and it allows us to invest in the real work of Middlebury College, providing a world-class education for our students.

Yes, there has been a lot of change for all of us in a short period of time, and we greatly appreciate all of your willingness to learn the new ways of doing things. But we also have to acknowledge that change can be frustrating at times. The Oracle Finance rollout has been challenging, and so will HCM. And there's still kinks to work out. Fortunately, the number of help tickets going through the Help Desk around Oracle Finance have dropped off significantly in the last few months, and we are committed to addressing the remaining few issues.

As we approach the launch of HCM, there are some important dates to keep in mind.

First, on February 26, we will freeze HR in Banner for all the HR components. This means any hires that you're currently working on have to be completed before that date, or you should hold out and stop, pause and wait 'til after we go live for any new hires.

Second, we will start training sessions the week of March 3rd. It's important that everyone receives training on the new system. So you keep an eye out for those announcements if you want to get paid after March 15th.

Third, we will go live on March 15th. The first pay periods for our HCM will begin March 16th for employees in Monterey and March 23rd for employees here in Middlebury.

In the coming weeks we will update you regularly on the progress and let everyone know when and where to get training. Lastly, I want to thank our staff colleagues who are working tirelessly on this major transition, both here at the College and at the Consortium headquarters in Shelburne. I'd also want to recognize and thank our Change Facilitators Network, which is a group of about 60 of our colleagues and coworkers in Vermont and in Monterey who have committed their time to helping all of us navigate these changes and this transition.

Keep an eye out for the future updates and many thanks for your dedication to Middlebury and this transition.

Thank you.

Dear Staff, Faculty, and Students:

You may have heard the term “HCM” in conversations at Middlebury. Oracle HCM (Human Capital Management) is our new human resources software and it’s the next big step as we modernize our business processes. If you’re a Middlebury employee, HCM will play a big role in your life over the coming months and years.

For starters, HCM is how we’ll all get paid, which is a good reason to dedicate some time to learning this new system! But as important as that is, HCM offers many other features that will unify our processes, such as managing your benefits, requesting time off, and tax information.

HCM is our third major software upgrade in this process. Last year we launched Blackbaud for fundraising and Oracle Finance for payment and reimbursement as part of what we call “Project Ensemble”—a collaborative effort among the colleges of the Green Mountain Higher Education Consortium (GMHEC). The three member schools—Middlebury, Champlain College, and St. Michael’s College—have been operating older software systems that simply needed to be replaced.

By working together, each of our institutions has achieved significant savings over the costs of going it alone. Last year, for example, Middlebury saved and avoided more than $4 million in costs thanks to our work with the consortium. Those savings help bolster Middlebury’s financial health and allow us to invest more in our future. 

If this seems like a lot of change in a short time period, it is! We’re grateful for your continued dedication to learning new processes that will improve our work at Middlebury—even when those processes present unexpected frustrations. We know the Oracle Finance rollout has been challenging for some of you, and that it still has kinks that need to be ironed out. With cautious optimism, I can report that the number of help tickets for Oracle Finance has dropped significantly in recent months and that we’ll continue to address any remaining issues.

The first time you’ll work with HCM will be in mid-March when we run our first payroll through the new system. For that first payroll, we’ll run a “dual entry” in both Banner and HCM. Here are some important dates to keep in mind as we approach the go-live date:

  • Feb. 26: Banner “Freeze” — Banner for HR will no longer be available to make changes. Managers, please keep this in mind and complete tasks early or hold off until after the transition is complete.
  • March 3: User training begins. We’ll have many opportunities for every employee to receive training on the new software.
  • March 15: We GO LIVE with HCM.
  • March 16: First pay periods using HCM
    MIIS pay period is 3/16–3/29
    MIDD pay period is 3/23–4/5

The functionality for HCM on March 15 will include: Time entry and approval, absence requests and approvals, employee self-service (updating your personal information and emergency contacts), and manager self-service (approvals of timecards and absences).

Later this year, we’ll announce additional HCM functionality as we continue to build out the system.

The best thing you can do right now is to add those key dates above to your calendar and keep an eye out for HCM updates you'll receive through email. If you’re a manager, please think about how the Banner freeze (for HR functions only) might impact your work and plan accordingly. Later in February, we’ll send you information about training sessions. Be sure to sign up!

Research tells us that any organization going through such complex change experiences an initial drop-off in productivity, but then typically bounces back to its previous level or better. We know there will be some challenges—that’s normal in a large-scale rollout. We’re working hard to ensure that the drop-off is as short-lived as possible.

Last, we would like to take a moment to thank the many people in Middlebury and at the GMHEC headquarters in Shelburne who are working hard to make this implementation go as smoothly as possible. We would also like to thank the members of our Change Facilitators Network, a group of about 60 colleagues on our Vermont and Monterey campuses who have committed their time to help coworkers navigate these changes.


Sincerely, and with our appreciation,

David Provost
Executive Vice President for Finance and Treasurer

Karen Miller
Vice President for Human Resources and Chief Risk Officer