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ITS Announces Maintenance Schedule for Holiday Break

December 19, 2016

Middlebury's Information Technology Services office has announced the following service outages for the upcoming holiday recess.

ITS Holiday 2016 Maintenance Schedule

Date and Time

Maintenance

Service Outage

Dec 26th - 27th

Fiber related preventative maintenance in the basement of Pearsons Hall

Data service will be out for the following buildings: Hadley-Milliken

Kelly-Lang

LaForce Hall

Pearsons Hall

26 Blinn Lane

132 Blinn Lane

Adirondack House

Dec 26th ½ day.

Install LIM & Siemens fiber equipment in KDR to restore telephone service after determining there are no good pairs on the 50-pair copper cable running from Service to KDR.

Service is already out on most of the 8 lines affected by the bad cable pair.  There may be a brief outage of a few seconds on the telephone system at the beginning of the work.  It would not affect 700 Exchange, Bread Loaf campus, or Snow Bowl.

Dec 26th - 9am - Noon

PaperCut Upgrade

Printing will be unavailable during the maintenance

Dec 27th - 8am - 4pm

SAN OS Upgrade

No service outage is planned

Dec 27th - 9am

Move network connection for Middfiles cluster

Up to 5 minute outage for Middfiles access

Dec 27th - 9am - 10am

Reboot NAS clusters

Up to 20 minute outage for Middfiles access and other NAS based shares

Dec 28th - 8am - 10am

Upgrade border routers

There could be multiple < 5 minute internet connectivity outages as routes converge, but it is not expected

Dec 28th - 9am

Move network appliance within the Voter data center

No service outage. Moving where a control appliance is within the data center.

Dec 28th - 10am - 11am

Upgrade VPN appliances

There could be multiple < 15 minute outages for VPN connectivity, but is not expected.

Dec 28th - 10am - Noon

Replace network equipment in Emma Willard

The following buildings will have no network connectivity for up to 15 minutes:

Emma Willard

46 South St

48 South St

Green Metal Building

Track Hut

Dec 28th - 11am - Noon

Firewall upgrades (VT, CA, and PCI Enclave)

None.  Will leverage HA to ensure connectivity

Dec 28th - 1pm - 2pm

Network switch upgrades

The following buildings will have no connectivity for 5 minutes during reboot:

Coffrin

Hadley-Milliken

Kelly-Lang

Porter-House

Ridgeline-Suites

Ridgeline-Townhouse-Center

Ridgeline North

Ridgeline South

Dec 28th - 2pm - 4pm

Network switch upgrades

The following buildings will have no connectivity for up to 10 minutes during reboot:

70-Hillcrest

Fieldhouse South

Haddock (DFL access ports)

26-BlinnLane

132-BillLane

BL-Milkhouse

BL-Theatre-Northend

CFA

Fletcher

GolfCourse-Maintenance

Mscs-adk-conltrane

mscs-MFH298

mscs-RAJ

RecyclingCenter

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