Reception Positions

The museum hires part-time student receptionists to greet the public during open hours, answer visitor questions, and operate the Museum’s bookstore. Three and four-hour slots are available during the academic year as well as a full-time position during the summer.

Background Check Required

Due to the College’s strict insurance policies, all offers of employment are contingent upon the successful completion of a comprehensive background check conducted by an independent agency (HireRight). Please contact the Student Employment Office for more information on what this background check entails.

In addition, Student Receptionists will be required to complete PCI DSS training and sign a PCI Security Awareness and Confidentiality Agreement for campus personnel with access to credit card information.

Job Description

You will be the public’s first contact with the Museum. Positive, first impressions are crucial. Duties include greeting the general public, Middlebury College staff, faculty, and students; selling museum products via point-of-sale register and credit card machine; and answering the main museum phone line.

Hours

Shifts of 3.25 or 4 hours (9:45am–1:00pm and 1:00–5:00pm) Tuesdays through Fridays, and 5.25 hours on Saturdays and Sundays (11:45am–5:00pm). There may be the option for Thursday evening hours as the semester unfolds.

Responsibilities

  • Welcome and inform visitors about the permanent collection, exhibitions, and accessibility offerings;
  • Sell museum products;
  • Run cash register and credit card machine;
  • Execute daily cash reports, cash out the register, keep accounts of sales, record number of daily visitors, conduct surveys when appropriate;
  • Answer the main museum phone and take accurate messages;
  • Work on occasional museum projects as requested by staff;
  • Read the Receptionist Notebook regularly in order to be knowledgeable about the museum and current exhibitions;
  • Distribute museum brochures and posters on and off campus as needed.

Skills and Knowledge

  • Must be dependable, friendly, have a pleasant attitude, be outgoing, and self assertive;
  • Be able to speak comfortably with groups and individuals from diverse backgrounds;
  • Be able to give a basic introductory tour of the Museum (will train);
  • Experience in a museum setting a plus, especially participation in the Museum Ambassadors Program;
  • General knowledge about the museum and the college helpful (will train);
  • Experience with cash registers and credit card machines helpful;
  • Microsoft Office experience.

For more information, contact Douglas Perkins at (802) 443-5235 or deperkin@middlebury.edu.

Apply for the Student Receptionist Position