Crowd Manager


Middlebury College has adopted the Crowd Manager program in accordance with the State of Vermont requirements under the NFPA 101 Life Safety Code section 13.7.5.

Under this provision all assembly occupancies, that is any occupancy greater than 50 people, shall be provided with a minimum of one trained crowd manager or crowd manager supervisor. Where the occupant load exceeds 250, additional crowd managers shall be provided at a ratio of 1 crowd manager/supervisor for every 250 occupants unless otherwise permitted by the following:

  1. This requirement shall not apply to assembly occupancies used exclusively for religious worship with an occupant load not exceeding 2000.
  2. The ratio of trained crowd managers to occupants shall be permitted to be reduced where, in the opinion of the authority having jurisdiction (AHJ), the existence of an approved, supervised automatic sprinkler system and the nature of the event warrant. For the purpose of this document the AHJ would be a State of Vermont Fire Marshal or his/her designee.
  3. This requirement shall not apply to assembly occupancies in College classrooms where used for nonpublic events (example: an academic class session (students only) or team practices that are for the teams only).


Training shall be provided through the Environmental, Health & Safety Department on a regular basis.  The training program consists of classroom training and completion of a written exam.

Anyone approved by the College may take the training and be certified. The approval may come from the Department of Public Safety, EH&S or any Department Manager/Chair.  Records of certified crowd managers will be retained by EHS and maintained in the College training database.

Departments wishing to hire student crowd managers should contact student employment office for additional information on student availability.  Email: or  phone 443-5377.  Anyone being employed to perform Crowd Manager duties must take the College workshop.  

Employees or attendants of assembly occupancies shall be instructed in the proper use of portable fire extinguishers and other manual fire suppression equipment where provided.

The certification would be valid for a period of three (3) years. The individual would then have to retake the training and written exam to recertify. 

Assembly Inspections

The crowd manager or other approved individual shall inspect the means of egress to ensure it is maintained free of obstructions, and correct any deficiencies found, prior to each opening of the building to the public for the event.

The crowd manager or other approved individual shall prepare and maintain records of the date and time of each inspection on approved forms (by the AHJ), listing any deficiencies found and actions taken to correct them. These forms will be returned to the Department of Public Safety at the conclusion of the event.

Events where the occupancy is less than 100, the inspection form will not be required.  However, the crowd manager would conduct the inspection without the need to complete the inspection forms.  It is recommended that the inspection form be used as a check list so all items are reviewed prior to the event.


Revision date: August 2013.