Middfiles is back online!   Please note the important connection steps below:

If you are using a Windows machine, please restart your machine to make sure you have a new connection.

If you are using a Mac, you must change the connection to the following AFP type connection – this is very important and will help ensure that we do not have file corruption in the future and that your Mac will be compatible with Middfiles.

How to connect to Middfiles via AFP on a Mac:

1. Open the Finder by clicking on the desktop
2. From the ‘Go’ menu select ‘Connect to Server’
3. In the Server Address field type afp://middfiles.middlebury.edu/middfiles
4. Click ‘Connect’
5. Complete the Authentication dialog box as follows (Connect as Registered User)
   - In the Name field type your Middlebury username
   - In the Password field type your Middlebury password
6. Click ‘Connect’

We’ve discovered the root cause of all the middfiles problems! To fully correct the issues we must take the system offline for an elongated period of time which will begin this evening at 6pm.

We anticipate the system will be back up for use around noon on Sunday. We will send a message out to the community letting you know all services have been restored.

If you need to work on something during the weekend, please save a copy of the file to your computer or another drive device before 6pm this evening.

We are still working to fully resolve the issue but if you are using a Windows computer, services to middfiles are currently available.

For Mac computers: Middfiles is also now available for Mac users

How to connect to MiddFiles via SMB on a Mac

1. Open the Finder by clicking on the desktop
2. From the ‘Go’ menu select ‘Connect to Server’
3. In the Server Address field type smb://middfiles.middlebury.edu/middfiles
4. Click ‘Connect’
5. Complete the Authentication dialog box as follows (Connect as Registered User):
• In the Name field type your Middlebury username
• In the Password field type your Middlebury password
6. Click ‘Connect’

We have been experiencing recurring issues with Middfiles since Monday, April 2nd. We are working with Microsoft to identify the source of the problem and fix it.

As part of improving the helpdesk’s web presence, in conjunction with revamping our website (coming 12/23), we want to better inform you about technical issues on campus.  We will begin posting outages and alerts that you should know about here on the LIS blog, as well as highlighting them on our website at go/hdalerts.