Electronic Fax (eFax)

What is an Electronic Fax (eFax)?

The college moved from traditional paper faxing to electronic faxing (eFaxing) to send and receive faxes by faculty and staff.  To provide this service, ITS contracted with XMediusFAX.

Recipients will see faxes arrive as in their usual format.  

Some benefits of eFax are:

  • Security of faxing from your computer.
  • Removing confusion of paper faxes mixed up or missed.
  • Confidence in sending the pages you want to include, including confirmation afterwards.
  • Send completed forms electronically as an attachment.
  • Ability to attach all sheets/pdfs to e-mail, eliminating wondering what pages were sent.
  • Sent items appear in your e-mail sent folder, verifying what was sent and when.
  • Can schedule faxing for a later date and time.
  • Can send one fax to multiple fax numbers.
  • Faxes delivered to your department’s shared e-mail account.
  • Ability to retrieve a fax from your shared e-mail account when not in your office.

Fax Numbers

Ask your coordinator for your department fax number and shared e-mailbox name if you don't know them. 

Should you determine there is a need for a new fax number, you may request one by contacting Telephone Services or submitting a Web Helpdesk ticket with

  • the reason including

 Sending a Fax

            Example:  2067@fax.middlebury.edu, where 2067 is fax number.

  • The fax number can be in any phone format:
    • 4-digit (extension)
    • 7-digit (local)
    • 10-digit or
    • more (for 011 international calls) format.
    • There is no need to enter a 9 before the phone number.
    • Recipients will not be aware you are using an eFax system.
    • Cover Pages
      • Information entered in the body of the email will be on the cover sheet.
      • User information will automatically populate the fields, taken from data in AD.
      • Attachments, which will present as number of pages in the fax, may be attached and in the following formats:

NAME

EXTENSIONS

Adobe PageMaker

PM

Elan

PCL

Generic

RTF; PPT; PPTX; BMP; TIFF; TIF

GS

PDF; PS; EPS; EPI

Internal Text

TXT; WTX

Merged HTML body

HTMLMERGE

Microsoft Excel

XLS; XLSX

Microsoft Internet Explorer

HTML; HTM; URL

Microsoft PowerPoint

PPT; PPTX

Microsoft Word

DOC; DOCX; DOT; WBK

Notepad

TXT

Open Office

ODT; OTT; SXW; STW; ODS; OTS; SXC; STC; ODP; OTP; SXI; STI

TIFF

TIFF; TIF

WebKit HTML converter

HTML; HTM; HTMLMERGE; GIF; JPG; JPE; JPEG; PNG

Word Perfect

WPD

Receiving a Fax

Providing your fax information:

To people inside the college:  Your 4-digit-fax-number@fax.middlebury.edu

To people outside the college:  Your 802443xxxx fax number.

Incoming faxes will be delivered to your department’s shared e-mail account.  If you are unsure what your shared e-mail account is, your coordinator will be able to tell you.

  • Shared e-mail accounts are exactly that:  shared by multiple people within your department.
  • Senders will not be aware they are sending to an eFax system.
  • Request your name be included in their “to” field.
  • Watch your shared e-mail account for a new fax/e-mail delivery.
  • Move your fax from the shared e-mail account to your personal account as soon as possible to avoid confusion and mix-ups with others using that account.
  • For a paper copy of a fax, print it out.
  • No faxes are being stored by the college.  The only copies will be in your e-mail folders.

Protecting Your Security

  • ITS opted for a zero-retention policy of faxes.
  • You control over which of your faxes are kept and deleted.
  • Only members of your fax shared e-mail account are able to retrieve its faxes.
  • No more faxes sitting on a machine for anyone to read them.
  • You may retrieve an expected fax while you are away from the office just by monitoring your shared fax-mailbox.
  • Print only as needed; no pages to worry about losing.
  • No more pages to shred before recycling.

 

updated 6/13/17