Submit a Service Request

Facilities staff are preparing for a busy transition from Language Schools and Summer programs to the Fall Semester. Our focus will be cleaning residential spaces and preparing classrooms for the upcoming semester. We have a lot of ground to cover in a short amount of time and need to reduce regular service to all buildings. Our staff will be sure the trash and recycling are emptied routinely, will clean bathrooms and restock toilet paper, paper towels, and hand soap on a regular basis and will check for any major messes. 

Thank you in advance for being patient and understanding if your requests take a bit longer than normal.

Asset Essentials

Asset Essentials is a cloud-based software that allows Facilities Services to assign and monitor the progress of maintenance activities. It helps manage equipment uptime and reliability, increases productivity, and streamlines operations. 

For more detailed information on how to enter a work order, please review the Asset Essentials Guide.

Event Equipment

For special events, lectures, and activities, please contact the Event Management Office (x2885) to schedule a location and specify setup requirements and equipment needs.  All set up requirements and equipment needs must be requested and approved by Events Management. 

Bed Raising and Lowering

Custodial Services can assist in adjusting the height of your bed.  We do not have loft kits and cannot loft beds.  Personal lofts are not permitted.  

For assistance submit a service request. Please take note of the following information. 

Custodial will not start adjusting beds until Wednesday, September 3, 2025

If you live in a double and are requesting your bed to be raised/lowered, please identify which bed needs to be adjusted by leaving a note on the bed.  

Place a sticky note or painter’s tape on the leg of the bed where you would like the bed frame to be raised/lowered.  RA’s have been supplied with painter’s tape.  Please note that we cannot raise the bed to the highest setting on the bed frame.  The bed becomes unstable and results in damaged bed frames and ends.

Clean off your bed and the area around the bed as much as possible to allow our staff to move around the bed as they are adjusting it.

We will attempt to complete the request 2 times, if the above steps are not completed, we will not return to complete the adjustment.

Facilities will leave an orange tag on your door to let you know that we have entered your room to complete the bed adjustment.

Emergency Contact 

In the event of an emergency, call Facilities Services at x5472, Monday through Friday 7:30 am to 4:00 pm. 

For after-hours emergencies, contact Public Safety at x5911.