Conference Calls
Using an Ericsson (Digital) Telephone
Conference calling is available on faculty and staff digital telephones. You can establish a connection with up to 7 parties. Only the person initiating the conference call can admit participants. Please warn participants they will hear a piercing tone when a call is added to the conference call. They (and you) may want to move their handset away from their ear, temporarily.
To initiate a conference call:
- Establish the first call to the first party on Access 1 key
- Press INQUIRY or Access 2
- Dial the second party's telephone number (and inform about the conference) OR answer the incoming call on Access 2
- Press the CONFERENCE/F3 key -the all black, oval key above the PROGRAM key
- To add a new party in a conference:
- Press INQUIRY or Access 2
- Dial the new party's telephone number
- Press the CONFERENCE/F3 key -the all black, oval key above the PROGRAM key
- For additional participants, follow the INQUIRY, phone number, CONFERENCE/F3 process.
Using a Speakerphone (Polycom Telephone)
You may borrow a speakerphone from the Davis Family Library circulation desk. Contact them online or by calling x5494 to reserve one.
Polycom speakerphones require an analog line. If you are unsure whether a room or an extension has the class of service that allows conference calls, ask Telephone Services (x5700).
- With the first party on the line, press the hookflash (or flash key or the 3-people icon) and listen for a recall dial tone.
- Dial the second party – remember to use your telephone authorization code (TAC) if the number is a toll call.
NOTE: Faculty who require students to place long distance calls must contact Telephone Services, with an end date and the Banner index to be charged, at least a day ahead of the call to arrange for a TAC for those students to use. It is the department's responsibility to monitor use to insure the TAC is used for this purpose only. - After the second party answers, dial 3. A loud conference tone indicates that the member has successfully been added.
- Repeat this procedure to connect up to 7 parties (including yourself) with a maximum of 3 external calls.
NOTE: If a called party is busy or does not answer, dial 2 to return to the conference.
Using a Conference Call Service
Verizon Business Instant Meeting is available when the conference call
- involves more than 7 parties,
- involves 4 or more external numbers,
- is not something you want to establish, or
- is one where you require participants to call into a toll-free line.
A day or more prior to using this service, contact Telephone Services (x5700) to request a reservation-less Verizon Business Instant Meeting conferencing account.
- There is no activation fee.
- Calls placed through this service will automatically bill to your department Banner index.
- To keep your account active, use at least once every six months (Calling your toll-free number, entering the code, and hanging up should keep it active.)
See Cost Table and Service Types for details and additional information.
last update: January 28, 2013