In the fall semester, CCS Advisory Committee Member, Kathy Goodman and Christine Straw lead a 15-hour mediation workshop for MIIS students.

Mediation is one tool for an impartial third party to assist others to constructively address conflict. In this hands-on workshop, mediation will be described, underlying principals explored, and skills needed for mediation practiced. Role-plays will be incorporated into the work to practice active listening, distinguishing positions from interests, reframing, and formulating open-ended questions. Culture and emotions of not only the parties but also of the mediator play important roles in the course of the mediation process. To develop self-knowledge and facilitate personal growth, workshop participants will explore their cultural and emotional intelligence; reflecting on their strengths and opportunities for growth; and developing an action plan for improving their competencies within the context of conflict management and resolution. We will also explore personal conflict orientations and biases – knowledge essential to assuming an effective role as a neutral party. To further link theory and practice, theories helpful to understanding mediation and related psychological processes will be presented. This workshop is relevant to professional work in the conflict resolution field.


Workshop conducted by: 

Photo of Kathy Goodman

Kathy Goodman, Founding Principal, ACCORD

Kathy Komaroff Goodman is a founding Principal at ACCORD, a collaborative of conflict management and resolution specialists serving individuals and businesses. The goal of ACCORD is to assist our clients in moving from destructive modes of conflict engagement towards the development of constructive modes of conflict resolution. Ms. Goodman is Founder and CEO of a family business, Katherine Komaroff Fine Arts, Inc., and understands the culture of the creative arts sector and the business community. As an art dealer, she negotiated sales between buyer and seller, built private and corporate collections, managed a staff, resolved disputes, and interacted with arts foundations and organizations. Kathy received her M.S. in Negotiation and Conflict Resolution from Columbia University in 2013. Her undergraduate degree is from the University of California, Berkeley in both art history and psychology. Ms. Goodman is a trained mediator and received her training from the New York Peace Institute (NYPI), Columbia University, and Advanced Family and Divorce Training from The Center for Mediation and Training, New York, NY. Ms. Goodman mediates at the New York Peace Institute, and the New York Civil Courts.

Photo of Chris Straw

Christine (Chris) Straw, Founding Principal, ACCORD

Christine Straw is a founding Principal at ACCORD, a collaborative of conflict management and resolution specialists serving individuals and businesses.  She received her M.S. in Negotiation and Conflict Resolution from Columbia University in 2014.  She also holds an MBA from Temple University’s Fox School of Business. Ms. Straw is a mediator, mediating at Community Mediation Services in Queens, NY.  Through work at  Columbia University’s Earth Institute and the Advanced Consortium for Cooperation, Conflict and Complexity (AC4), she has been able to explore interests in both the theoretical and practical application of complexity science to intractable conflict. Ms. Straw is certified to administer the Emotional Intelligence assessment (EQ-i 2.0).  Current work follows 25+ years in the government, non-profit and educational sectors in a variety of management and operational roles.

Past Course Catalogues

View past iterations of the “Mediation and the Mediator” workshop.