Information Technology Services

Technology Help

Contact the Technology Helpdesk for help with everything from passwords and login issues to connecting to Middlebury wifi. Or visit us in person at the Davis Family Library.

Submit a Ticket

Banner

Banner is the student information system used by Middlebury faculty and students to manage academic information. Visit the Banner page for login links, administrative access, training resources, and information on who to contact for help with Banner.

Get Banner Help

Oracle

Middlebury uses Oracle to manage employment and finance operations. Visit GMHEC’s support page for Oracle FAQs, how-to instructions, and information on who to contact for help with Oracle.

Get Oracle Help

Printing

Printers are located throughout Middlebury’s campuses. Visit the Printing page for instructions, troubleshooting resources, information about multi-function devices and scanners, and general help with Printing.

Get Printing Help

We Are Here To Help!

ITS provides safe, reliable, and effective technology services so that all of Middlebury’s faculty, staff, and students can create the highest level of innovative, relevant, and accessible academic experience.

As your strategic technology partner, we develop and implement solutions that support and enhance your everyday productivity, creativity, and collaboration throughout the Middlebury community—from Vermont to California and around the world.

Learn more About Us.

The ITS teams gathers at their annual summer picnic.

For Faculty, For Staff, For Students

Gemini in Google Workspace Apps (Drive, Docs, Sheets, Slides) Turned Off

February 16, 2026 | by Aaron Smith

Earlier this month, Google began enabling Gemini features directly inside Google Workspace for Education apps (e.g. Google Docs, Sheets, and Slides), which some community members may have noticed appearing in those apps as they were doing their work. As of Monday, February 16, 2026, Information Technology Services has temporarily turned off Gemini within Google Workspace apps while we facilitate broader campus conversation about the path forward.
For Faculty, For Staff, For Students

ITS Helpdesk Martin Luther King Day Observance Information

January 12, 2026 | by Nate Burt

As we approach Martin Luther King Day we want to update you on ITS Helpdesk hours and our availability to assist you.

Learn more.
For Faculty, For Staff, For Students

ITS Helpdesk Thanksgiving Break Information

November 17, 2025 | by Nate Burt

Updated hours and resources for Information Technology Services over the extended Thanksgiving break.

Technology Help

Banner

Oracle

Printing

We Are Here To Help!

Information Technology Services News

Gemini in Google Workspace Apps (Drive, Docs, Sheets, Slides) Turned Off

ITS Helpdesk Martin Luther King Day Observance Information

ITS Helpdesk Thanksgiving Break Information

Information Technology Services

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