Initially, during the arrival period, many student services (SFS, ISSS, Helpdesk, etc.) may be provided primarily online or by phone. As public health conditions allow, a mix of online and in-person services will be provided. Safety and health measures will be in place to ensure safe interactions in compliance with state requirements in place at the time.

Health Services

The Health Services staff is prepared to provide students enrolled as on-campus learners or approved to live or work on campus with COVID-19–related health care as well as care for non-COVID-19–related illness and health maintenance throughout the summer. Services will include both virtual visits (telehealth) and on-site appointments for conditions that require a clinician to perform an exam. In-person visits will be by appointment only to avoid crowding and allow for physical distancing in the waiting area and other spaces. All students coming into Health Services for an appointment will be screened for symptoms related to COVID-19 via the student health portal, including a temperature check, with confirmation temperature checks if coming in for an on-site appointment. Face coverings will be worn at all times by both students and staff.

Students with respiratory symptoms that could be related to COVID-19 will be seen in a specified Health Services area with environmental controls to minimize the risk of transmitting infection, including separating sick individuals from others who may be receiving care and following strict guidelines for cleaning and disinfecting. Students may be referred to Porter Medical Center if that is the more appropriate location for care.

Students who are feeling sick or have been informed by the Vermont Department of Health that they may have been exposed must call Health Services. They may call the Nurse Triage Line at 802-443-3290 or the main business line at 802-443-5135. Health Services staff will start with a telephone call to determine the best course of action. 

Health Services staff have received training on the proper use of personal protective equipment (PPE) and will provide support to students who are in isolation or quarantine.

Additional information about COVID-19 care is available on the Health Services web page.


Our Counseling staff provides services to students through counseling, advocacy, consultation, and education. Counseling visits are free of charge and available to students actively enrolled in a Middlebury program and approved to live and work on campus for the summer.

Services may include both virtual visits (telehealth) and on-site appointments. Virtual sessions are being conducted through encrypted videoconferencing that adheres to appropriate standards defined by the American Psychological Association, the American Counseling Association, and the Office of Professional Regulations through the Vermont Secretary of State’s Office.

See Services Offered for more information, and learn how to schedule an appointment.

Health and Wellness Education

Health and Wellness Education staff offer health education programs led by peer educators and professional staff for students currently enrolled in Middlebury programs and approved to live and work on campus for the summer. Students can self-schedule health coaching, substance use, advocacy, and other appointments with health educators. Peer-led programs, particularly those focused on mental health promotion, will be prioritized for in-person programming whenever safe and possible.

Health and Wellness Education staff also create and curate ongoing online courses to help students understand expectations, build and sharpen skills, and practice self-advocacy in seeking health-related services during the pandemic.

International Students

During these challenging times, please be aware that the staff of International Student and Scholar Services (ISSS) are here to assist students with navigating immigration and visa issues and other questions and concerns about student well-being and adjustment.