ISSUE - Email Services Disruption (Updates)

A widespread Microsoft cloud services outage is disrupting Middlebury’s email services. Microsoft has confirmed that the issue is affecting customers across North America and beyond, and some other Microsoft services may also be affected.

Students, we know how much you rely on email to ask questions, share course materials, and submit work. If you’re waiting for a reply or worried about a deadline, we understand how disruptive this can be.

Staying connected during a disruption to email services

Zoom and Microsoft Teams are available to everyone in the Middlebury community. If you need to reach someone while email is disrupted, try a Teams chat or use Zoom for a conversation. If you’re concerned about a course deadline, reach out to your instructor through Teams or an established course channel if you can.

 

Communicating with students in Canvas

Faculty, while email is down, you can still post announcements in Canvas. Students see an announcement when they go to your course, on the Announcements page or on the course Home Page.

Important: Canvas usually also sends each announcement to students by email. While email is down, students do not get that email. Students who use the Canvas Student mobile app and have push notifications turned on still get an alert on their phone.

Full instructions: How do I add an announcement in a course?

 

A note from the Vice President for Academic Affairs, Jeremy Ward:

Dear faculty colleagues, due to the email outage students may have difficulty meeting deadlines. Please keep this in mind as you collect work in your classes. Thank you!

 

Thank you for your patience while email is disrupted. For the latest from Microsoft, see Microsoft 365 Status on X.