MiddTelehealth 24/7 Student Care

Enrolled Middlebury students have access to a remote care option called MiddTelehealth. It provides 24/7 access to urgent and non-urgent medical and mental health care, at no additional cost to students.

Students may also schedule counseling and health coaching appointments based on clinician availability.

Please note: Students who are studying in the United States, either on campus or remotely, may access all features of MiddTelehealth, including medical visits, counseling, health coaching, and TalkNow. Students studying outside of the United States may utilize the TalkNow service of MiddTelehealth, but the other services are not available due to licensing restrictions.

Go to MiddTelehealth

What is Telehealth?

Telehealth is the use of electronic information and telecommunications technologies to support long-distance clinical health care, patient and professional health-related education, and public health. Technologies include videoconferencing, the internet, store-and-forward imaging, streaming media, and terrestrial and wireless communications.

Basically, this means Middlebury students will be able to check in with a clinician from any location where they can access the internet (residence hall room, home, etc.). This can help reduce barriers to care like not being on campus, needing assistance outside normal business hours, or waiting for an appointment.

On-campus services will still be available during their regular hours, to the extent possible given the coronavirus pandemic. MiddTelehealth supports the work our clinicians do on campus with extended hours and access for students anywhere, anytime.

How Does It Work?

Students can register for and access telehealth services by going to go.middlebury.edu/middtelehealth. Students can then have visits from any web-enabled device—smartphone, tablet, laptop, or desktop. Questions about MiddTelehealth should be directed to the Center for Health and Wellness at chw@middlebury.edu.

If you are outside of the U.S. in a country with internet restrictions, you can access TalkNow (immediate emotional support) by using a U.S. VPN or calling customer service at 833-484-6359. In order to be connected with a mental health provider, you will need a nine-digit telephone number.

Frequently Asked Questions

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Any enrolled Middlebury undergraduate student, whether they are on campus or accessing classes remotely.

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There are four services available 24/7 to students:

  • Medical: on-demand access to a medical provider who can treat a wide range of common illnesses like cold and flu, sinus infection, allergies, and more.
  • TalkNow: on-demand access to a mental health professional to talk about anything at any time.
  • Scheduled Counseling: scheduled options to speak to a licensed counselor.
  • Health Coaching: access to a nutrition specialist to help students adopt healthier lifestyle behaviors related to sleep issues, weight management, and more.
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Not at all! The Center for Health and Wellness remains the College’s main physical access point for medical healthcare and mental healthcare needs on campus and will be open throughout the year as usual. MiddTelehealth is meant to complement what’s available on campus while also offering services to students studying both on campus and remotely during all hours of the day.

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Students can go to go.middlebury.edu/middtelehealth to register for and access telehealth services. Students can then have visits from any web-enabled device—smartphone, tablet, laptop, or desktop.

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There is no visit cost for Middlebury College students.

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MiddTelehealth will virtually assess symptoms and administer frontline care in a contained environment to limit the spread of illness. They will also give recommendations on need for testing vs. self-quarantine, and where to go if testing or further care is needed.