Job Title:   Patient Services Coordinator II (Front Desk/Receptionist)Department/Section: The Child CBT Clinic
Reports to:  Operations Manager, Child Psychiatry
Hours:  Monday – Friday, 9 AM to 5:30 PM 8½ hrs, ½ hr unpaid break
                                                                                                      
Overview

The Patient Services Coordinator II (front desk) Child Cognitive Behavioral Therapy Program is located at 185 Alewife Brook Parkway, Cambridge, MA.  This position greets patients & parents/guardians, registers their arrival, ensures the timely completion of billing & insurance forms, and facilitates the authorization of visits by managed care companies.  This position is 40 hours/week, Monday through Friday.
                                                                                                                                                           
Principal Duties and Responsibilities

The responsibilities include, but are not limited to:

 Intake Triage Telephone Interviews 10%

• Answers the Child CBT phone line and listens to any voicemails
• Conducts telephone intake screens with patients and informs them about likely waiting time
• Records telephone screen on electronic intake form
• Emails completed intake form to Co-Director

Reception and Patient Check-In 25%

• Greets all patients and visitors to the clinic in a professional and timely manner and informs clinician of their patient’s arrival
• Provides basic information to patients about hospital and practice procedures
• Uses practice information systems (IDX scheduling system) to check in each patient.
• Asks each patient to verify address and insurance information.
• Provides each patient with required paperwork and obtains signatures on billing and waiver forms.
• Collects insurance self-payments and co-payments
• Determines and enters status of all patients in appointment scheduling systems (arrived, no show or cancelled)
• Obtains list of scheduled visits at end of each week from all clinicians, and enters them into IDX
• Prints out billing sheets and co-pay slips for after-hour appointments and distributes them to providers in advance of appointments
• Maintains an organized and neat work area and patient waiting area
• Tracks the number of visits each patient has with each clinician and prompts clinicians when they need to fill out insurance forms to request more visits

Billing 25%

• Maintains records of patient visits
• Checks billing forms for completeness and delivers them to the Courier who brings them to the MGPO
• Reconciles all billing forms to appointment schedule
• Reminds clinicians to fill out information required for billing

Payor Authorization 25%

• Maintains records of insurance authorizations
• Checks insurance authorization for all patients prior to first evaluation appointment (including managed care and free care patients)
• Calls insurers to obtain authorization
• Decrements visits in IDX
• Ensures accuracy or authorization information and resolves discrepancies
• Gives a treatment plan to any physician who has a patient whose authorized visits are coming to an end

 Other 15%

• Adheres to all rules of privacy with protected healthcare information
• Monitors the patient waiting area
• Mails clinicians’ correspondence daily
• Orders and maintains all office supplies
• Attends Staff and other Meetings and records Minutes, as needed
• Manages office purchases and accounts payable
• Other tasks as assigned

Education & Experience: 

Bachelor’s degree
Experience in office administration, medical or psychiatric setting

Skills Required

• Basic computer skills necessary to use computerized scheduling and billing systems
• Good grammar and spelling
• Excellent organizational skills
• Excellent customer service and communication skills
• Ability to deal effectively and courteously with a diverse group of customers
• Ability to multitask efficiently
• Ability to problem solve
• Ability and desire to work in a busy pediatric environment

Clinical Research Coordinator Position

Program Description:

The Center for Women's Mental Health is a clinical and research program within the Department of Psychiatry at MGH. Our Program is dedicated to the evaluation and treatment of psychiatric disorders associated with female reproductive function. The Program provides a range of clinical services to women which include: consultation regarding the use of psychiatric medications during pregnancy; treatment for postpartum mood and anxiety disorders; treatment for premenstrual syndrome; and treatment of menopause related mood and anxiety symptoms, sleep disorders, and hot flashes. Our research examines a wide range of questions which affect the lives of women with these conditions (see www.womensmentalhealth.org for more information).

Responsibilities:

The research coordinators in our Program are each assigned 1-2 active clinical studies, which allows them to be involved in the entire research process. This is different from most other groups in the department where the research coordinators are assigned a particular task that they perform across all of the group's trials.

The research coordinators are primarily responsible for the following research activities:

* Managing the recruitment, screening and enrollment of research patients

* Conducting research visits with study patients and study clinicians

* Administering psychiatric assessments

* Phlebotomy and specimen preparation

* Data collection and entry, and database management

* Preparation and submission of research protocols to the IRB

* Ensuring compliance with the Partners IRB and other federal and institutional guidelines

* Periodic special projects, such as a grant submission or a journal article submission

Additionally, the research coordinators are responsible for various administrative tasks such as managing our offsite record storage facility and maintaining the master research visit schedule.

Work Environment:

Currently, our group is made up of three research coordinators, the program coordinator, three full time psychiatrists, including the director, and seven part time clinicians. The research coordinators work closely with the study principal investigators and meet twice weekly as a group to review study progress. The group meets once a week for two hours to review clinical cases and ongoing research progress.

Details:

We are looking for candidates who possess at least a bachelor's degree and 1 year of research experience (paid or un-paid) who can start by June 1, although an earlier start would be appreciated. The salary for this full-time position will start at $30,000 per year, and benefits are available

Interested applicants may send cover letters and resumes to Elizabeth Lemon via email to elemon@partners.org or via USPS to 185 Cambridge Street, Floor 2, Boston, MA 02114.

Senior Clinical Research Coordinator Position

Program Description:

The Center for Women's Mental Health is a clinical and research program within the Department of Psychiatry at MGH. Our Program is dedicated to the evaluation and treatment of psychiatric disorders associated with female reproductive function. The Program provides a range of clinical services to women which include: consultation regarding the use of psychiatric medications during pregnancy; treatment for postpartum mood and anxiety disorders; treatment for premenstrual syndrome; and treatment of menopause related mood and anxiety symptoms, sleep disorders, and hot flashes. The Program is also the base for the National Pregnancy Registry for Atypical Antipsychotics, a study of the reproductive safety of medicines used to treat a number of medicines used by reproductive age women. Our research examines a wide range of questions which affect the lives of women with psychiatric illness (see www.womensmentalhealth.org for more information).

Responsibilities:

The Senior Research Coordinator in our Program will be assigned 1-2 active clinical studies and will be responsible for the implementation of those studies under the guidance of the principal investigators. Additionally the Sr. Research Coordinator will be responsible for coordinating grant submission activities and for other Program wide administrative and regulatory activities. The Sr. Research Coordinator will be primarily responsible for the following research activities:

Study Coordination

O Implementing, monitoring and evaluating study procedures

O Managing recruitment, developing and implementing recruitment strategies

O Screening and enrolling research patients

O Administering, scoring and evaluating study questionnaires

O Maintaining research data, patient files, regulatory binders and study databases

O Preparation of data for analysis, basic interpretation of data

O Recommending protocol changes and assisting with writing protocols and manuscripts

O Preparation and submission of research protocols to the IRB

O Ensuring compliance with the Partners IRB and other federal and institutional guidelines

O Serving as a study resources for patients and families

Grant Management

O Working with PIs to develop budgets and coordinate all aspects of grant submission to federal, industry and foundation funding agencies

O Managing the preparation and submission of Just In Time information and annual progress reports

O Managing the execution and modifications of subcontract agreements

Other Responsibilities

O Quality control: Developing systems for QA/QC, performing QA/QC checks

O Periodic special projects, such as journal article submissions

O Supervising staff as assigned, training and orienting new staff

Work Environment:

Currently, our group is made up of three research coordinators, the program coordinator, three full time psychiatrists, including the Director, and seven part time clinicians. The research coordinators work closely with the study principal investigators and meet twice weekly as a group to review study progress. The group meets once a week for two hours to review clinical cases and ongoing research progress.

Requirements: A master's in public health, psychology, clinical research administration, or related field is preferred; a bachelors degree is required. At least three years of relevant research experience or a combination of relevant research and administrative experience. Solid PC skills; intermediate to advanced-level experience with Word, Excel, Outlook, and PowerPoint; comfort learning new software as needed.  A proven ability to handle multiple tasks simultaneously, take initiative, set priorities, and work with limited supervision. Good judgment, problem solving skills, attention to detail, accuracy, and timeliness are essential.

The salary for this full-time position will start at $30,000-36,0000 per year, depending on experience, and benefits are available.

Interested applicants may send cover letters and resumes to Elizabeth Lemon via email to elemon@partners.org or via USPS to 185 Cambridge Street, Floor 2, Boston, MA 02114.

A full-time Research Assistant position is available in the lab of Dr. Rachel Diana in the Department of Psychology at Virginia Tech. The Research Assistant will be involved in implementing studies that investigate human cognitive and brain functions that underlie memory for events and experiences. The Research Assistant will have specific responsibilities in experiment programming, recruitment of human research participants, data collection with human research participants, assisting in maintaining human subject compliance for the lab, data analysis, editing of research papers and presentations, and administrative tasks. This is an excellent position for someone wishing to enter graduate school.

The start date is flexible, but would ideally be no later than June 1st 2012. A two-year commitment is expected.   See the following online posting:

https://listings.jobs.vt.edu/applicants/jsp/shared/position/JobDetails_css.jsp?postingId=477374

Massachusetts General Hospital Center for Addiction Medicine (Department of Psychiatry)

Clinical Research Coordinator

The coordinator’s responsibilities at the Center for Addiction Medicine will include serving as the primary research coordinator on a clinical research study.  Working independently and with minimal supervision, he or she will be responsible for patient scheduling and recruitment as well as all subject-oriented study procedures, such as the administration of psychiatric scales and testing protocols, the careful monitoring of adverse events and worsening psychiatric or mood disturbances, administrative duties related to the careful operation of study protocol, and database programming and quality assurance.  The coordinator will also participate in orienting, training, and supervising junior staff.

Specific responsibilities include:

• Recruit and schedule subjects for participation.
• Coordinate scheduling of study with area collaborators.
• Produce and maintain all documentation for the Institutional Review Board.
• Perform primary data collection at study visits, including neuropsychological testing and limited physiological monitoring.  Maintains all related data.
• Purchase or reimburse for all supplies required for the study; monitor study inventory.
• Collect and maintain subject information database for study using the RedCAP (Research Electronic Data Capture) or other data capture programs.  Perform quality assurance checks on database.
• Assist with data analysis and manuscript preparation.
• Prepares study reports, annual reviews, adverse event reports, and study document modifications.

Minimum Requirements: Bachelor’s degree in psychology, neuroscience, premedical sciences or related science, strong quantitative skills, a willingness and ability to learn, and interest in working with human research participants, and a diverse research team including psychiatrists, psychologists, neuroscientists, imaging scientists, a team of research assistants/coordinators, and support staff.

The position requires excellent organizational skills, as well as proficiency in Microsoft Word, Excel, and Powerpoint. Good interpersonal skills, strong quantitative skills, attention to detail, the ability to prioritize multiple tasks and handle fluctuating priorities and deadlines, good communication skills, the ability to work independently as well as with others, and an interest in the work of the Center for Addiction Medicine.

One year of previous research experience is required. Computer and statistical programming skills are preferred.  Please send a cover letter and resume to Shalini Wickramatilake (swickramatilake@partners.org) to apply.  If you have any questions about the position, please email Julia Stern '11 (jpstern@partners.org).

FULL TIME RESEARCH ASSISTANT POSITION

Center for Family Intervention Science

THE CHILDREN'S HOSPITAL OF PHILADELPHIA

DEPARTMENT OF CHILD & ADOLESCENT PSYCHIATRY

•3535 MARKET STREET, SUITE 1230 • PHILADELPHIA, PA 19104-4318•

The Center for Family Intervention Science is looking for a full time Research Assistant to work on a NIMH funded grant comparing the efficacy of Attachment-Based Family Therapy (ABFT) to Family-Enhanced Non-Directive Supportive Therapy (FE-NST) for reducing suicidal ideation, depression, and family conflict in adolescents.  The grant aims to affirm the internal validity of ABFT by examining its purported change mechanisms including repairing attachment ruptures, parent and adolescent emotion regulation, and parenting practices. The outcome study is led by Dr. Guy Diamond at Children’s Hospital of Philadelphia, and the analysis of change in attachment is led by Dr. Roger Kobak at the University of Delaware. This position will be based in Philadelphia.

The duties of this position are varied and suited to individuals looking to gain research experience for graduate programs in psychology and related fields:

• Provide support to Dr. Guy Diamond and the Project Coordinator
• Assist in recruitment, consenting, and assessment of participants
• Assist in managing IRB matters, internal audits, and reports to the funding agency
• Administrative functions including:  supervising volunteer staff, ordering supplies, processing consultant invoices, duplicating and maintaining data collection packets, typing letters, reports, and memoranda, answering telephones and providing routine information to callers, maintain files and records according to office procedures, schedule and coordinate meetings and facilities, and provide clerical support
• Assist in writing manuscripts and grants
• Depending on the specific role on the project, there can be opportunities to learn to administer the AAI and observer the therapy.

This position is well-suited for someone looking to go on to graduate school in psychology. We are looking for someone interested in a wide range of professional activities, can work independently, has good social skills, as well as excellent writing and organizational skills. Minimum requirement is a BA/BS in psychology or related field and work experience in a research setting.  The position begins June 2012 and requires a two-year commitment.

Please send your vita or resume and a short letter of interest to Guy Diamond, Ph.D. diamondg@email.chop.edu

HEALTH RESEARCH ASSISTANTS
The Center for Studying Health System Change (HSC) in Washington, D.C. is seeking Health Research Assistants to participate in research on how the health system is changing and the effects of these changes on cost, quality, access, and service delivery. HSC is actively recruiting during the winter and spring of 2012 for positions that begin in the summer and fall of 2012.

Responsibilities
Health Research Assistants participate in all phases of the research process. General duties include performing literature searches and reviews; gathering a wide variety of health-related information by telephone, Internet searches and other means; participating in the writing of analysis plans; and preparing the results of research for presentation and publication. Other duties may include project management and proposal writing.

Research Assistants will be assigned primarily to qualitative research projects. They will participate in planning, scheduling, and conducting site visits and telephone interviews, and will contribute to qualitative data analysis and the writing of reports and journal articles.

Some Research Assistants with quantitative backgrounds will spend part of their time working on quantitative projects, where they will use a variety of quantitative data sets, will work with programmers to generate data for
analysis, and will assist senior research staff in analyzing the data results and writing reports and journal articles. They also may do some programming using SPSS, SAS or STATA, and assist in managing quantitative data sets.

Qualifications

• Bachelor’s degree with excellent academic record
• Coursework in economics, public policy, health policy, or social sciences
• Strong organizational skills and attention to detail; ability to work well independently and with others
• Excellent written and oral communication skills
• Strong computer skills (including proficiency in Microsoft Excel, PowerPoint and Access)
• Coursework in econometrics or statistics and experience using statistical software packages (SPSS,
• SAS or STATA) desired for Research Assistants working on quantitative projects

HSC is affiliated with Mathematica Policy Research, a leader in evaluating the effectiveness of local, state and federal health, human services and educational programs. For more information about HSC, please visit our
Web site: http:///www.hschange.org.

The Center for Studying Health System Change offers a supportive and collegial working environment, a competitive salary commensurate with your qualifications and comprehensive benefits.

To apply, please submit a cover letter, resume, unofficial transcript, writing sample and contact information for three references via our sister company’s web-site: https://careers.mathematica-mpr.com

Research Assistant
Neurology/Cognitive Neuroscience
Brigham and Women’s Hospital, Harvard Medical School

We are seeking a highly motivated individual to serve as a full-time research assistant in our laboratory for at least 2 years.  Our lab is investigating the ways in which information processing changes during healthy cognitive aging, using electrophysiological (ERP), behavioral, and neuropsychological measures.

Qualifications

BA/BS required, preferably in psychology, cognitive neuroscience, or related fields.  High degree of computer literacy and knowledge of statistical analyses.  Experience with electrophysiological measurements (event-related potentials) preferable but not required.  Candidates should exhibit strong interpersonal skills, flexibility, and empathy, as our subjects range in age from 18 to over 90 years old.

Research assistants have the opportunity to participate in the intellectual activities of our Division, which is a multidisciplinary group that includes behavioral neurologists, neuropsychologists, neuropsychiatrists, post-doctoral students, researchers, and research assistants.

Start date:  May 2012

Contact Information
Kirk R. Daffner, MD, FAAN
kdaffner@partners.org

Research Assistant Position
Massachusetts General Hospital - OCD and Related Disorders Program

Program Description:

We are looking for qualified college graduates (and spring 2012 graduates) with a background in research and psychology to fill opening research assistantships in the OCD and Related Disorders Program at Massachusetts General Hospital. Applicants should email a resume/CV, cover letter, and have references available to Barbara Rosemberg at brosemberg@partners.org. Please list your GPA and relevant coursework on your resume/CV.  These positions require a 2 year commitment and would begin in June 2012.

Responsibilities:

Responsibilities may include, but are not limited to:

• Recruiting study candidates, conducting phone screens, participating in case reviews to determine candidate’s eligibility, and making referrals when appropriate.
• Scheduling and monitoring flow of assessments and treatment sessions, and ensuring their timely completion.
• Administering and scoring clinical self‐reports and neuropsychological assessments.
• Collecting, entering, and managing assessment and treatment data.
• Acting as a liaison to the human research committee, preparing and submitting study applications, amendments, and continuing reviews.
• Assisting with the preparation of presentations, manuscripts, grant applications and progress reports.

Qualifications:

• B.A. or B.S. in psychology or related field
• Previous research experience
• Excellent organizational skills; attention to detail
• Strong oral and written communication skills
• Ability to work independently and as part of a team
• Basic knowledge of research methods and SPSS

Contact:
Barbara Rosemberg
Program Manager
OCD and Related Disorders Program
Department of Psychiatry
Massachusetts General Hospital
brosemberg@partners.org

Office: 617‐643‐3079
Fax: 617‐643‐3080
www.mghocd.org

PSYCHOLOGY JOB OPENINGS AT PENN POSITIVE PSYCHOLOGY CENTER

There are one or two full time job opening for a project coordinator at the University of Pennsylvania Positive Psychology Center, working with Dr. Karen Reivich, Dr. Martin Seligman, and Peter Schulman. The positions start this summer and would last for two or more years. These are excellent opportunities.

Excellent organizing and communication skills are expected for this position, as well as a psychology background. Research experience is preferred but not essential.

Responsibilities include one or more of the following:

* Assist in the coordination of our resilience training interventions, which are based largely on cognitive-behavioral techniques. After 20 years of federally-funded research that has shown our programs reduce depression and anxiety and increase well being, we now deliver these interventions to several populations. Current programs include teaching U.S. Army soldiers how to deliver our resilience curricula to other soldiers, as well as similar training programs with school teachers. In the last 2+ years, we have delivered this intervention to over 8,000 Army soldiers and the response has been overwhelmingly positive.

* Help coordinate a new research grant to explore how people are drawn to the future (as opposed to driven by the past) through their imaginings of possible futures, their hopes, and strivings.

* Assist with the managing of the Center's computer network.

See http://www.ppc.sas.upenn.edu for general information about our Center.

Contact Peter Schulman at schulman@sas.upenn.edu

LAB MANAGER

University of California, Santa Barbara, Department of Psychological & Brain Sciences

A lab manager position is available in the Department of Psychological & Brain Sciences at University of California Santa Barbara with Dr. Jonathan Schooler.  The two primary areas of research involve (1) examining the impact of discouraging a belief in free will on behavior and (2) discerning the behavioral and physiological correlates of mind-wandering in different domains (such as reading, creativity, meditation).  Other topics include time perception and anomalous cognition.  The duties of this position are diverse and will include scheduling and running subjects, performing literature searches, completing paperwork associated with IRB and grants, and generally helping with the organization of the numerous projects underway in the lab.  As such we are looking for a detail-oriented person with a bachelor's degree who is proficient with Microsoft Office (Word, Excel, PowerPoint).  There will be an opportunity to collaborate on lab projects so an ideal candidate will also have an interest and background in the topics studied in the lab and possess additional technical skills such as programming and familiarity with eye-tracking, physiological measures, erp, eeg, and/or fmri.  Funds are currently available, so the appropriate candidate could begin at their soonest possible convenience. Please send a statement of interest, resume, and 2-3 letters of recommendation to schoolerlab@gmail.com (with 'METALAB POSITION' in the subject line).