There’s No ‘U’ in ‘Team’
2010s, Middlebury College, Alumni, Arts, Language, Culture, Experience, Identity, Politics & Government
August 8, 2024
The Wall Street Journal reports on research by Mohamed Hussein ’17 that indicates using inclusive language during difficult conversations can help your message get across more easily. Hussein, an assistant professor of marketing at Columbia Business School, found that the use of “we” rather than “you” made listeners more likely to stay engaged and receptive in situations like employee reviews or political discussions.