VT and CA Helpdesk Hours: M-F 8:30 am - 8 pm EDT. Create a Ticket, call (802) 443-2200, (831) 647-6656, or email helpdesk@middlebury.edu
ITS Response to COVID-19

Everyone needs to be enrolled in the Green Mountain Higher Education Consortium’s (GMHEC) Multi-Factor Authentication (MFA) in order to access our new Human Resources services on Oracle, which includes time entry and benefits.  Oracle accounts are provided by GMHEC rather than Middlebury and they require a separate MFA setup.  Even if you are already enrolled in Middlebury’s MFA, you still need to enroll separately in GMHEC’s MFA.

Remember, Multi-Factor Authentication (MFA) helps protect your data and is a required safeguard for GMHEC services.  Please take action to enroll in GMHEC MFA today!  Enrollment usually takes just a few minutes and we have plenty of support if you need help. 

HOW TO ENROLL IN GMHEC’s MFA

For enrollment instructions, visit http://go.middlebury.edu/gmhecmfaguide/.

Need help?  Contact the Helpdesk, Monday-Friday 8:30 am - 8 pm ET / 5:30 am - 5 pm PT

Information Technology Services
Davis Family Library 202
Middlebury, VT 05753

helpdesk@middlebury.edu
(802) 443-2200