For Faculty, For Staff, For Students, Service Outages
ISSUE Resolved - Internet Connectivity
| by Mack Pauly
The network issue impacting connectivity to select services from campus is now stable.
Read more.
For Faculty
100 Items
For Faculty, For Staff, For Students, Service Outages
Issue RESOLVED - Oracle Access
| by Lisa Terrier
We experienced an issue with access to the Oracle system which meant individuals were not able to login earlier this morning. We are pleased to report that Oracle Access has been restored.
Read more.For MiddPoints, For Faculty, For Staff, For Students
New Virtual Desktop Service
| by Mack Pauly
We are excited to announce a change to our virtual desktop service. We will shortly be replacing Apporto with Microsoft’s Azure Virtual Desktop platform.
Learn more.For Faculty, For Staff, For Students
ITS Helpdesk Memorial Day Observance Information
| by Nate Burt
The Middlebury College ITS Helpdesk is closed Memorial Day weekend except for some limited support on Saturday, May 25 from 1:00-5:00 pm ET.
Learn more.For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
AI-Powered, Built by Humans
| by ITS Helpdesk
With our Zoom Virtual Agent, you’ll get immediate answers to some of your more common questions at any time, no matter where you are in the world.
You’ll see this new option on the Technology Help Desk Portal in the lower right corner. Just click on it and ask your question!For Faculty, For Staff, For Students, Scheduled Maintenance
Middlebury Wireless Certificate Update '24
| by ITS Helpdesk
On Thursday, February 29, Information Technology Services (ITS) will update security certificates used on our campus Wi-Fi networks. As a result of this change, when you next connect to Wi-Fi on campus after that time you will likely be asked to trust a new certificate for “cpauth.middlebury.edu.“ Please accept this certificate when prompted.
For Faculty, For Staff, For Students, Service Outages
Issue RESOLVED - Access to some on-premises servers
| by ITS Helpdesk
We are pleased to report that access to on-premises servers has been fully restored so all impacted services are once again available for use.
Read more.For Faculty, For Staff, For Students, Service Outages
Issue UPDATE - Access to some on-premises servers
| by ITS Helpdesk
We experienced an issue yesterday with on-premises servers which meant a number of services were impacted. Many services were restored last night but there are a few we are still investigating this morning.
Read more.For MiddPoints, For Faculty, For Staff, For Students
Discover Midd's On-Demand Training Resource
| by Cynthia "Pij" Slater
It’s a new year so why not start off with some new skills using Middlebury’s “secret” benefit. LinkedIn Learning is a video-based on-demand instruction resource available to all academic year faculty, staff, and students, both here and at Monterey.
Learn more.For Faculty, For Staff, For Students
ITS Helpdesk Martin Luther King Day Observance Info
| by Nate Burt
As we approach Martin Luther King Day we want to update you on ITS Helpdesk hours and our availability to assist you.
Learn more.