86 Items
For MiddPoints, For Faculty, For Staff, For Students
| by ITS Helpdesk
The ITS Virtual Assistant (informally called “the blue bubble”) first appeared this past February at the bottom of many tech websites, providing another way to get answers to technology questions. Let’s take a closer look at the VA.
For MiddPoints, For Faculty, For Staff, For Students
| by Cynthia "Pij" Slater
When you have questions about anything Oracle-related (like your time sheet, an expense report, changing a default EDORDA, or just plain logging in), do you know the quickest way to get help? If not, read on.
For MiddPoints, For Faculty, For Staff, For Students
| by Cynthia "Pij" Slater
With a host of newcomers freshly arrived on campus it’s a great time to spill the beans about Middlebury’s “secret” benefit. LinkedIn Learning is a video-based on-demand instruction resource available to all academic year faculty, staff, and students, both here and at Monterey.
Learn more.
For MiddPoints, For Faculty, For Staff, For Students
| by Cynthia "Pij" Slater
It’s time once again to share some technology resources of possible interest to you as we head into the fall semester, particularly if you are new to campus.
Read more.
For MiddPoints, For Faculty, For Staff, For Students
| by ITS Helpdesk
The Helpdesk has noticed something exciting… An increasing number of people are submitting requests for assistance using our Client Portal. We extend a hearty thank-you to each one of you as this means we can spend more time finding and sharing solutions.
Read more.
For Faculty, For Staff, For Students, Service Outages
| by Mack Pauly
The network issue impacting connectivity to select services from campus is now stable.
Read more.
For Faculty, For Staff, For Students, Service Outages
| by Lisa Terrier
We experienced an issue with access to the Oracle system which meant individuals were not able to login earlier this morning. We are pleased to report that Oracle Access has been restored.
Read more.
For MiddPoints, For Faculty, For Staff, For Students
| by Mack Pauly
We are excited to announce a change to our virtual desktop service. We will shortly be replacing Apporto with Microsoft’s Azure Virtual Desktop platform.
Learn more.
For Faculty, For Staff, For Students
| by Nate Burt
The Middlebury College ITS Helpdesk is closed Memorial Day weekend except for some limited support on Saturday, May 25 from 1:00-5:00 pm ET.
Learn more.
For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
| by ITS Helpdesk
With our Zoom Virtual Agent, you’ll get immediate answers to some of your more common questions at any time, no matter where you are in the world.
You’ll see this new option on the Technology Help Desk Portal in the lower right corner. Just click on it and ask your question!
Need help with technology at Middlebury?
Submit a Ticket
