The Helpdesk will be closed for the Thanksgiving break from November 26-30, 2024. ITS will continue to monitor systems. Until then, we’ve gathered some resources to help with frequently-asked questions.
Welcome to Cybersecurity Awareness Month! Your Information Security team would like to share some tips with you to help you stay safe online and ensure the safe use of technology services both at Middlebury and beyond.
The ITS Virtual Assistant (informally called “the blue bubble”) first appeared this past February at the bottom of many tech websites, providing another way to get answers to technology questions. Let’s take a closer look at the VA.
When you have questions about anything Oracle-related (like your time sheet, an expense report, changing a default EDORDA, or just plain logging in), do you know the quickest way to get help? If not, read on.
With a host of newcomers freshly arrived on campus it’s a great time to spill the beans about Middlebury’s “secret” benefit. LinkedIn Learning is a video-based on-demand instruction resource available to all academic year faculty, staff, and students, both here and at Monterey.
It’s time once again to share some technology resources of possible interest to you as we head into the fall semester, particularly if you are new to campus.
The Helpdesk has noticed something exciting… An increasing number of people are submitting requests for assistance using our Client Portal. We extend a hearty thank-you to each one of you as this means we can spend more time finding and sharing solutions.