92 Items
For MiddPoints, For Faculty, For Staff, For Students
| by ITS Helpdesk
The Helpdesk has noticed something exciting… An increasing number of people are submitting requests for assistance using our Client Portal. We extend a hearty thank-you to each one of you as this means we can spend more time finding and sharing solutions.
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For Faculty, For Staff, For Students, Service Outages
| by Mack Pauly
The network issue impacting connectivity to select services from campus is now stable.
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For Faculty, For Staff, For Students, Service Outages
| by Lisa Terrier
We experienced an issue with access to the Oracle system which meant individuals were not able to login earlier this morning. We are pleased to report that Oracle Access has been restored.
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For MiddPoints, For Faculty, For Staff, For Students
| by Mack Pauly
We are excited to announce a change to our virtual desktop service. We will shortly be replacing Apporto with Microsoft’s Azure Virtual Desktop platform.
Learn more.
For Faculty, For Staff, For Students
| by Nate Burt
The Middlebury College ITS Helpdesk is closed Memorial Day weekend except for some limited support on Saturday, May 25 from 1:00-5:00 pm ET.
Learn more.
For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
| by ITS Helpdesk
With our Zoom Virtual Agent, you’ll get immediate answers to some of your more common questions at any time, no matter where you are in the world.
You’ll see this new option on the Technology Help Desk Portal in the lower right corner. Just click on it and ask your question!
For Faculty, For Staff, For Students, Scheduled Maintenance
| by ITS Helpdesk
On Thursday, February 29, Information Technology Services (ITS) will update security certificates used on our campus Wi-Fi networks. As a result of this change, when you next connect to Wi-Fi on campus after that time you will likely be asked to trust a new certificate for “cpauth.middlebury.edu.“ Please accept this certificate when prompted.
For Faculty, For Staff, For Students, Service Outages
| by ITS Helpdesk
We are pleased to report that access to on-premises servers has been fully restored so all impacted services are once again available for use.
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For Faculty, For Staff, For Students, Service Outages
| by ITS Helpdesk
We experienced an issue yesterday with on-premises servers which meant a number of services were impacted. Many services were restored last night but there are a few we are still investigating this morning.
Read more.
For MiddPoints, For Faculty, For Staff, For Students
| by Cynthia "Pij" Slater
It’s a new year so why not start off with some new skills using Middlebury’s “secret” benefit. LinkedIn Learning is a video-based on-demand instruction resource available to all academic year faculty, staff, and students, both here and at Monterey.
Learn more.
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