Helpdesk Thanks Self-Service Ticket Creators

The Helpdesk has noticed something exciting…  An increasing number of people are submitting requests for assistance using our Client Portal.  We extend a hearty thank-you to each one of you as this means we can spend more time finding and sharing solutions.  You can pat yourself on the back while you’re at it because this also means your issue was immediately added to our work queue or, when appropriate, was reassigned to a team best able to assist.

If you typically contact the Helpdesk via phone or email it is easy to join the “ranks of the thanked” – check out our article How to Create a Request for Support (Ticket) using the Client Portal.  

To learn more about our Client Portal, visit http://go.middlebury.edu/helpme and search for the exact phrase “client portal” as shown below.  The first five matches are displayed as you type; press Enter or Return to view all results found.