Time is running out for Windows 10! Microsoft support for this operating system version ends later this year and important software security updates will no longer be made available for it.
The Helpdesk will be closed for the Thanksgiving break from November 26-30, 2024. ITS will continue to monitor systems. Until then, we’ve gathered some resources to help with frequently-asked questions.
The ITS Virtual Assistant (informally called “the blue bubble”) first appeared this past February at the bottom of many tech websites, providing another way to get answers to technology questions. Let’s take a closer look at the VA.
The Helpdesk has noticed something exciting… An increasing number of people are submitting requests for assistance using our Client Portal. We extend a hearty thank-you to each one of you as this means we can spend more time finding and sharing solutions.
On Thursday, February 29, Information Technology Services (ITS) will update security certificates used on our campus Wi-Fi networks. As a result of this change, when you next connect to Wi-Fi on campus after that time you will likely be asked to trust a new certificate for “cpauth.middlebury.edu.“ Please accept this certificate when prompted.
We experienced an issue yesterday with on-premises servers which meant a number of services were impacted. Many services were restored last night but there are a few we are still investigating this morning.