The Office of Student Financial Services is working mostly remotely. It is our goal to keep our students, staff, visitors, and community members safe and healthy.

We remain available during our office hours of 8:15 a.m.–5:00 p.m., Monday through Friday.

Students and families are welcome to contact us by email or phone with questions or to discuss their financial aid or bill. Please include the student’s name (and Middlebury ID, if known).

Appointments may also be scheduled by either phone or Zoom video conferencing. To schedule, send us an email. Indicate who will be attending the appointment, give a brief reason for the appointment to help your director prepare for the conversation, let us know if you prefer phone or Zoom, and provide your availability.

Meet Our Team

Kim Downs-Burns

Associate Vice President, Student Financial Services

Office:
Service Building 108

Michele Almeida

Bursar

Office:
Service Building 101

Jane Aube

Senior Associate Director, Case load - students with last name between P & Z, Posse

Office:
Service Building 107

John Bonar

Senior Counselor

Office:
Service Building 104B

Christine Dowd

Cashier

Office:
Service Building 122

Polly Goodspeed

Information System Specialist

Office:
Service Building 104C

Kristi Jovell

Director of Student Financial Services Operations and Communications

Office:
Service Building 103

Scott Manley

Director, Compliance and Scholarships, Case load - students with last name between A & H

Office:
Service Building 105

Michael McLaughlin

Director of Financial Aid, Case load - students with last name between I & O

Office:
Service Building 109

Heidi Sullivan

Loan Program and Student Accounts Specialist

Office:
Service Building 102