Welcome to the Office of Student Financial Services.  We look forward to working with you. 

Our office hours are 8:15 a.m.–5:00 p.m., Monday through Friday.

Students and families are welcome to contact us by email or phone with questions or to discuss their financial aid or bill. Please include the student’s name (and Middlebury ID, if known).

We also invite students and families to meet with us by visiting our office in the Service Building or scheduling an appointment.

Appointments are available in person, by phone, or via Zoom. To schedule, email or call us at (802) 443-5158. Indicate who will be attending the appointment, give a brief reason for the appointment to help your director prepare for the conversation, let us know if you prefer in person, phone, or Zoom, and provide your availability.

Meet Our Team

Kim Downs-Burns

Associate Vice President, Student Financial Services

Service Building 108

Michele Almeida


Service Building 101

Jane Aube

Senior Associate Director, Case load - students with last name between P & Z, Posse

Service Building 107

John Bonar

Senior Counselor

Service Building 104B

Christine Dowd


Service Building 106

Nicole DuShane

Associate Bursar

Service Building 102

Polly Goodspeed

Information System Specialist

Service Building 104C

Kristi Jovell

Director of Student Financial Services Operations and Communications

Service Building 103

Scott Manley

Director, Compliance and Scholarships, Case load - students with last name between A & H

Service Building 105

Michael McLaughlin

Director of Financial Aid, Case load - students with last name between I & O

Service Building 109