Contact Us
The Office of Student Financial Services is working mostly remotely. It is our goal to keep our students, staff, visitors, and community members safe and healthy.
We remain available during our office hours of 8:15 a.m.–5:00 p.m., Monday through Friday.
Students and families are welcome to contact us by email or phone with questions or to discuss their financial aid or bill. Please include the student’s name (and Middlebury ID, if known).
Appointments may also be scheduled by either phone or Zoom video conferencing. To schedule, send us an email. Indicate who will be attending the appointment, give a brief reason for the appointment to help your director prepare for the conversation, let us know if you prefer phone or Zoom, and provide your availability.
Meet Our Team
Kim Downs-Burns
Associate Vice President, Student Financial Services
- Email:
- kdowns@middlebury.edu
- Tel:
- (802) 443-5158
- Office:
- Service Building 108
Michele Almeida
Bursar
- Email:
- malmeida@middlebury.edu
- Tel:
- (802) 443-5907
- Office:
- Service Building 101
Jane Aube
Senior Associate Director, Case load - students with last name between P & Z, Posse
- Email:
- jaube@middlebury.edu
- Tel:
- (802) 443-5416
- Office:
- Service Building 107
John Bonar
Senior Counselor
- Email:
- jbonar@middlebury.edu
- Tel:
- (802) 443-5209
- Office:
- Service Building 104B
Polly Goodspeed
Information System Specialist
- Email:
- pgoodspeed@middlebury.edu
- Tel:
- (802) 443-5964
- Office:
- Service Building 104C
Kristi Jovell
Director of Student Financial Services Operations and Communications
- Email:
- kjovell@middlebury.edu
- Tel:
- (802) 443-5172
- Office:
- Service Building 103
Scott Manley
Director, Compliance and Scholarships, Case load - students with last name between A & H
- Email:
- smanley@middlebury.edu
- Tel:
- (802) 443-5048
- Office:
- Service Building 105
Michael McLaughlin
Director of Financial Aid, Case load - students with last name between I & O
- Email:
- mmclaugh@middlebury.edu
- Tel:
- (802) 443-5228
- Office:
- Service Building 109
Heidi Sullivan
Loan Program and Student Accounts Specialist
- Email:
- hsullivan@middlebury.edu
- Tel:
- (802) 443-5790
- Office:
- Service Building 102