Middlebury

 

Chem Draw

The College has a site license for ChemDraw Ultra, which we plan to renew on an annual basis as long as there is sufficient need. The software is now available as a downloadable file directly from Cambridge Software. To access the software you must have a valid Middlebury email address (xxx@middlebury.edu or xxx@miis.edu). This means the software is available to faculty and students for office, lab, and home use.

Click on the heading/question to see the answer.

To install Chem Draw software: click here.

1) Go to ChemDraw Ultra where you will have to type in your Middlebury email address and then click on SUBMIT. You can use Internet Explorer or Firefox.  The next screen will tell you “Yes! Your institution has set up a site license and now you can download software.” Click on CONTINUE

2) You will then be redirected to the login page at PerkinElmer,  Type in your Middlebury College email address and password - if you need to register click the Register button and follow the process.

3) You will get a screen that looks like this:
Please click on the links below to download software and/or access databases.

You will receive a serial number by email within a few minutes. If you do not receive it shortly, please check your spam filter.

CambridgeSoft Fulfillment System
ChemBioDraw Ultra 14 Individual ASL SN Win
Windows Download

Click Here to Download Software 1
(Click on the link above, and proceed to save the file to your computer. Then double click file to install.)

ChemBioDraw Ultra 14 Individual ASL SN Mac
Macintosh Download

Click Here to Download Software 1
(Click on the link above, and proceed to save the file to your computer. Then double click file to install.)

Click the “Click here to download software 1” for either the Windows or Mac platform listed.

1)    This will start the download of your software – Click on SAVE and then select a location for this to save to.

2)    This software can take quite a while to download (remember you are accessing this file from the Cambridge site, not a Middlebury College computer) so be prepared to wait.

3)    Once you have the file (ChemBioDrawUltra13 for windows users) downloaded to your computer, you can install the software by simply right-clicking the file, choose Run as Administrator and follow the instructions in the install wizard.

4)    You will receive an email from support@chemstore.com with a serial numbers to install and activate the software. KEEP this email, as you will need to retain the individual serial number that was sent to you if you want to install in more than one location (home & office)

If you do not receive and email then you may have an active serial number listed with the company – you can check this by logging into:

http://www.cambridgesoft.com/membership/

There will be a link called “My Downloads” on the right side of the screen.  This tells you the version you have downloaded and any serial numbers that might be listed in your name.

If you run into any troubles with the install process:

The suggestions from the vendor if you run into troubles with installing or downloading:

We suggest you to download again after deleting the cookies of browser & removing the temporary files.

If still having troubles, email them for support:

Informatics.customer_service@perkinelmer.com

America Tel 1 800 315-7300

Reactivation Instructions:

When your software is due for renewal, a message like this is sent by the vendor to your Middlebury College email address, which was used for the initial installation.

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I. If you are using ChemBioDraw Ultra 13.0 on a PC:
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You need to reactivate with your existing serial number. Reactivating will extend your current software's license until Sunday, November 09, 2014.
1. To reactivate, launch the ChemDraw application and click 'Activate' on the 'Help' menu then put in your serial number (it shows up automatically if you originally activated on the same machine).
2. Click on 'Activate over the Internet' to complete the activation. If that fails (because you don't have an Internet connection) then you can activate by phone, fax, or email to receive an activation code.
3. The software will display a warning message one month before the previous expiration date, and you can close that window then click 'Activate' on the 'Help' menu.
4. If your software has already expired, you will be immediately prompted to activate when you launch ChemDraw.

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IV. If you are using ChemBioDraw Ultra 13.0 on a Mac
-------------------------------------------------------------------
You need to get a new serial number and registration code.

1. To get your new codes, look for the link about renewed serial numbers on the following page:
http://sitesubscription.cambridgesoft.com/sitelicense.cfm?sid=63
2. You will be emailed a new serial number and registration code which will be valid until Sunday, November 09, 2014. The Mac software and serial number are included on the same download page and same email message as PC users, but are marked as Mac.

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V. If you wish to continue using an older version of ChemBioDraw Ultra 13.0 on a Mac
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1. If you want to upgrade to the latest version, see instructions in item IV above. The following instructions are only if you prefer to continue using an older version on the Mac.
2. If you want to keep the older version, send an email from your institutional email address to informatics.customer_service@perkinelmer.com with the following information included:
2a. The exact product name and version that you are using.
2b. Your current serial number.
2c. The institution name for your site subscription.
3. You'll receive an email back with a new registration code (you re-use the same serial number).
4. Enter that registration code on the popup message that indicates your site subscription is expiring.

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If you misplace your serial number at anytime, you can look it up by logging in on our website and clicking 'View Serial Numbers and Expiration Dates for Your Downloads' at:
http://www.cambridgesoft.com/login/
If you forgot your username and/or password, you can request an email reminding you of them, by filling in your email address @middlebury.edu in the 'Forgot your Password?' field at:
http://www.cambridgesoft.com/login/recovery/

Sincerely,
Informatics Customer Service

America: 1 800 315-7300

Can faculty and students install the software at home?

Absolutely. A professor can install the software on a home computer. The software can be installed on home computers and school computers, or on many school computers. The same holds true for students. As long as they are covered by the site license at all, which means that they have a valid email address at your school, they can install the software on as many computers as they want.

I have a Mac, is this available to me?

Yes, the software is available for both Windows and Macintosh users. You will be sent serial numbers for both types of computers and you may choose which one to download from the Cambridge Software URL. Are Manuals available? Manuals are available to download in the form of PDF. They are available for download from the same site.

What happens after a year?

We expect that most schools will renew their license rather than let it expire. If your license expires, you will only lose the ability to create new data and to edit existing data. You will still be able to view any data you had created while under the site license.

What if the software is updated before our license expires?

The Annual Site License allows you to use the latest version of the software, regardless of when that version was released. Each user will have to download and install the update, of course, but they are certainly allowed to do so under the terms of the license.