ITS Champions September 2024
Cynthia “Pij” Slater, TSS/Service Desk
For her leadership in guiding new students and faculty, revitalizing new employee orientations, enhancing LinkedIn Learning, and significantly improving ITS documentation and virtual agent systems with scalable, community-driven solutions.
Chelsea Riddle, TSS/AVIS
For her exceptional leadership in transitioning event planning systems, managing her GA team, and ensuring the success of events and AV support at the Monterey campus, Chelsea has made a significant impact on streamlining operations and enhancing campus experiences.
Jamie Robertson, EWS/Web
For taking on the challenging task of migrating users from outdated web forms, handling both sensitive data and individuals, while also coordinating the retirement of Omeka and Concerto, enabling us to sunset three legacy services and significantly reduce our footprint.
Blair Kloman, EWS/Web
For identifying community confusion within the Center for Health and Wellness and leading a successful project to reorganize it into five distinct, user-friendly websites, partnering with stakeholders and executing a clear, intuitive strategy that benefits both the community and site owners.
Brandon DeBella, ADI/EDRA
For consistently stepping up to support his peers, notably by coordinating and presenting Affinity group meetings on PowerBI reporting, while also playing a key role in welcoming candidates during the recent hiring process.
Laurel St. Claire, EAP/Planning
For doing an amazing job of keeping the entire department informed about operations, skillfully managing the evaluation of a new portfolio management system, and leading the effort of discovery for new requests coming into ITS.
Pooja Gunturu, EWS/Web
For being a trusted resource for the Office of General Counsel, providing timely and accurate support during the annual Middlebury handbook update, ensuring precision while fostering goodwill and reducing anxiety for this key partner.
Jon Sullivan, ADI/EISIS
For playing a crucial role in the successful transition to Oracle Integration Cloud Gen 3, ensuring operational continuity for integrations and technical projects amidst changing service providers and the start of Project Revamp, demonstrating exceptional diplomacy, tact, and technical skill in collaborating with Middlebury, GMHEC partners, and service providers.
Erin Farnam, INF/Network
For flawless execution of critical firewall upgrade and replacement projects at both Middlebury and Monterey, along with excellent communication during network issues, your work has been outstanding.