Lisa Terrier

28 Items

1. For MiddPoints,  For Faculty,  For Staff,  For Students

   ITS Helpdesk Winter Break Information

   December 15, 2021 | by Lisa Terrier

   The Helpdesk will be closed for the winter break from December 23 - January 2.
   
   Learn more.

2. For MiddPoints,  For Faculty,  For Staff,  Service Improvements

   New Tech Support System Coming -- Oct 5, 2021

   September 28, 2021 | by Lisa Terrier

   ITS is excited to announce that TeamDynamix (TDX), a new comprehensive support system, will launch October 5, 2021.
   
   Learn more.

3. For Faculty,  For Staff,  For Students,  Service Outages

   Issue RESOLVED - Outlook Email on Windows Computers

   May 14, 2021 | by Lisa Terrier

4. For Faculty,  For Staff,  For Students,  Service Outages

   Issue UPDATE - Outlook Email on Windows Computers

   May 13, 2021 | by Lisa Terrier

   Microsoft reports that most issues concerning Outlook email on Windows computers have been resolved…
   
   Read more.

5. For Faculty,  For Staff,  For Students,  Service Outages

   Outlook Email on Windows Computers

   May 11, 2021 | by Lisa Terrier

   Microsoft has reported an issue with Outlook on Windows computers where users may be unable to view email message content. 
   
   Learn more.

6. For Faculty,  For Staff,  For Students,  Service Outages

   ISSUE UPDATE - Adobe Logins

   May 6, 2021 | by Lisa Terrier

   New logins at www.adobe.com were failing.  This has been resolved and is no longer an issue.
   
   Read more.

7. For Faculty,  For Staff,  For Students,  Service Outages

   Issue RESOLVED - community.middlebury.edu Website Now Available

   April 20, 2021 | by Lisa Terrier

8. For Faculty,  For Staff,  For Students,  Service Outages

   Issue UPDATE - community.middlebury.edu Website is Unavailable

   April 20, 2021 | by Lisa Terrier

   We continue to experience issues with https://community.middlebury.edu; the site and its related pages remain unavailable.
   
   Learn more.

9. For Faculty,  For Staff,  For Students,  Service Outages

   ISSUE - https://community.middlebury.edu Website is Unavailable

   April 19, 2021 | by Lisa Terrier

   We are experiencing an issue with https://community.middlebury.edu; the site and its related pages are currently unavailable.
   
   Read more.

10. For Staff,  Service Outages

    Issue RESOLVED - Oracle Journal Posting

    April 2, 2021 | by Lisa Terrier

    
    We are pleased to report that our Oracle Cloud services are now restored and fully operational.
    
    Read more.