25Live Help
Contact us
Please contact Katie Polhemus, 25Live system administrator, if you’d like to schedule an individual 25Live training session, or submit our 25Live User Feedback Form to let us know your preferred training methods or any new training you’d like us to provide.
Your Voice Matters!
Let us know what skills you want to learn and what types of trainings you prefer by submitting our quick 25Live User Feedback Form.
Browser Recommendations
25Live works best and fastest in Google Chrome, Mozilla Firefox, or Apple Safari. Microsoft Edge works but may be slightly slower.
Training Options
Thursday, October 1, 2026 - 12-1pm - Open Training for Campus Users (Zoom)
Friday, October 16, 2026 - 12-1pm - Open Training for Campus Users (Zoom)
Monday, November 16, 2026 - 12-1pm - Open Training for Campus User (Zoom)
Stay tuned for winter and spring training dates!
Help & Training Guides
General Help & Training |
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| Troubleshooting new! | Common solutions for if/when the system acts weird |
| Faculty/Staff Guide | A comprehensive guide for new users of 25Live |
| “View only” user guide | A comprehensive guide of 25Live for students |
Using Searches |
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|---|---|
| Creating an Event Search | Quickly search for events or locations (e.g. your department or organization’s events, your preferred locations, and more) |
| Viewing Location Availability new! | Easily see when a space, or many spaces, are available and/or see what events are scheduled in a space |
| Public Searches new! | Search for locations that meet specific event needs, or to view a particular type of event |
Event Form Highlights |
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|---|---|
| Copying an Event new! | Have 25Live pre-fill the event form when creating a repeating (e.g. annual) or similar event |
| Creating Repeating Events | Schedule a regular event series (e.g. daily, weekly, or monthly events) |
| Removing Dates & Locations from a Repeating Date Pattern | Modify the included dates in a series and the locations requested for each date |
| Locations Search field | A guide to the Locations section of the event form, including the many drop downs and check boxes, what the availability statuses mean, and tips for when it isn’t performing as expected |