We’re preparing the ITS service roadmap for FY 2021. Here are some of the projects we’ve already begun.View our quarterly update
Experiencing an issue with technology at Middlebury?Submit a Ticket
Report a Concern
Let us know about any concerns with phishing, accounts, devices, or other InfoSec issues you encounter.Contact InfoSec
Can't Log In?
Get tips on passwords or reset yours.Change Passwords
Need Oracle Help?
Visit GMHEC’s support page for Oracle FAQs, how-to instructions, and contact details.GMHEC Support Website
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Self-Service Banner (SSB)
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The Project Management Office launched in July 2019 to help deliver projects on time, within budget, and offer improved service to areas working with ITS on large projects. Learn how we can help your project succeed.
Multi-Factor AuthenticationLearn more
MFA protects your account if your password is compromised. When someone tries to log in with your stolen credentials, they are not able to provide the secondary verification.
We’re moving 17 areas off of Hyperion and onto a long term, cloud-based solution that can be easily modified and supported for Middlebury and GMHEC.
Monterey Interpretation Labs
Twelve new sound-limiting booths with Televic interpretation equipment will accommodate 14 students and an instructor from the GSTILE program.
Information Technology Services NewsSee more news
For Faculty, For Staff, For Students, Scheduled Maintenance, Service Improvements
Middlebury Wi-Fi network certificate and MFA Updates
| by Lisa Terrier
We have some important information to share with our campus; please read the following two updates about campus Wi-Fi access, and security.
For Faculty, For Staff, For Students, Scheduled Maintenance
Middlebury Wireless Certificate Update '23
| by ITS Helpdesk
On Sunday, March 19, Information Technology Services (ITS) will update security certificates used on our campus Wi-Fi networks. As a result of this change, when you next connect to Wi-Fi on campus after that time you will likely be asked to accept a new certificate for “cpauth.middlebury.edu.“ Please accept this certificate when prompted.
For Faculty, For Staff, For Students, Service Outages
Issue RESOLVED - Wi-Fi networking on the Middlebury Campus
| by ITS Helpdesk
We are pleased to report that Wi-Fi network connectivity on the Middlebury Campus is now restored.
Looking for a technical solution?
ITS’s Service Catalog lists all the services we support and can help you identify the right tool for the job.View the Service Catalog
Information Technology Services
Davis Family Library 202
Middlebury, VT 05753