Information Technology Services | Middlebury Offices and Services

Request Help

Experiencing an issue with technology at Middlebury?

Submit a Ticket

Report a Concern

Let us know about any concerns with phishing, accounts, devices, or other InfoSec issues you encounter.

Contact InfoSec

Can't Log In?

Get tips on passwords or reset yours.

Change Passwords

Need Oracle Help?

Visit GMHEC’s support page for Oracle FAQs, how-to instructions, and contact details.

GMHEC Support Website

System Status

Internet - First Light Peer
Internet - CenturyLink Peer
Internet - UVM I2
Webmail
Self-Service Banner (SSB)
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Directory
WordPress (sites.middlebury.edu)
WordPress (sites.miis.edu)
Canvas
Vendor Status Page
Google Apps
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Office365
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Panopto
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Slack
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Zoom
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Project Management

The Project Management Office launched in July 2019 to help deliver projects on time, within budget, and offer improved service to areas working with ITS on large projects. Learn how we can help your project succeed.

We’re preparing the ITS service roadmap for FY 2021. Here are some of the projects we’ve already begun.
View our quarterly update
Multi-Factor Authentication

MFA protects your account if your password is compromised. When someone tries to log in with your stolen credentials, they are not able to provide the secondary verification.
Learn more
PowerBI Reporting

We’re moving 17 areas off of Hyperion and onto a long term, cloud-based solution that can be easily modified and supported for Middlebury and GMHEC.
Monterey Interpretation Labs

Twelve new sound-limiting booths with Televic interpretation equipment will accommodate 14 students and an instructor from the GSTILE program.

For MiddPoints, For Faculty, For Staff, For Students, Service Improvements

TeamDynamix (TDX) 1st Quarter Updates

May 16, 2022 | by Lisa Terrier and John Grunder

Read about improvements made to TeamDynamix this quarter.
For Staff, Service Improvements

Custom Site Footers now Available on all Drupal Sites

May 13, 2022 | by Ian McBride

New Drupal sites can now have custom footers which include quick links to important resources, contact information, and social media links.
For MiddPoints, For Faculty, For Staff, For Students

How to "Fast Track" Your Oracle Questions

April 12, 2022 | by Cynthia "Pij" Slater

When you have questions about anything Oracle-related (like time sheets, expense reports, or just plain logging in), do you know the quickest way to get help? If not, read on and join those “in the know.”

Looking for a technical solution?

ITS’s Service Catalog lists all the services we support and can help you identify the right tool for the job.

View the Service Catalog

Information Technology Services
Davis Family Library 202
Middlebury, VT 05753