Information Technology Services | Middlebury Offices and Services

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Experiencing an issue with technology at Middlebury?

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Let us know about any concerns with phishing, accounts, devices, or other InfoSec issues you encounter.

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Need Oracle Help?

Visit GMHEC’s support page for Oracle FAQs, how-to instructions, and contact details.

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Project Management

The Project Management Office launched in July 2019 to help deliver projects on time, within budget, and offer improved service to areas working with ITS on large projects. Learn how we can help your project succeed.

We’re preparing the ITS service roadmap for FY 2021. Here are some of the projects we’ve already begun.
View our quarterly update
Multi-Factor Authentication

MFA protects your account if your password is compromised. When someone tries to log in with your stolen credentials, they are not able to provide the secondary verification.
Learn more
PowerBI Reporting

We’re moving 17 areas off of Hyperion and onto a long term, cloud-based solution that can be easily modified and supported for Middlebury and GMHEC.
Monterey Interpretation Labs

Twelve new sound-limiting booths with Televic interpretation equipment will accommodate 14 students and an instructor from the GSTILE program.

For Faculty, For Staff, For Students, Scheduled Maintenance, Service Improvements

Middlebury Wi-Fi network certificate and MFA Updates

March 16, 2023 | by Lisa Terrier

We have some important information to share with our campus; please read the following two updates about campus Wi-Fi access, and security.

Learn more.
For Faculty, For Staff, For Students, Scheduled Maintenance

Middlebury Wireless Certificate Update '23

March 15, 2023 | by ITS Helpdesk

On Sunday, March 19, Information Technology Services (ITS) will update security certificates used on our campus Wi-Fi networks. As a result of this change, when you next connect to Wi-Fi on campus after that time you will likely be asked to accept a new certificate for “cpauth.middlebury.edu.“ Please accept this certificate when prompted.

Learn more.
For Faculty, For Staff, For Students, Service Outages

Issue RESOLVED - Wi-Fi networking on the Middlebury Campus

March 2, 2023 | by ITS Helpdesk

We are pleased to report that Wi-Fi network connectivity on the Middlebury Campus is now restored.

Learn more.

Looking for a technical solution?

ITS’s Service Catalog lists all the services we support and can help you identify the right tool for the job.

View the Service Catalog

Information Technology Services
Davis Family Library 202
Middlebury, VT 05753