VT and CA Helpdesk Hours: M-F 8:30 am - 8 pm EDT. Create a Ticket, call (802) 443-2200, (831) 647-6656, or email helpdesk@middlebury.edu
ITS Response to COVID-19

Tomorrow morning, Thursday, April 2, Middlebury ITS will update security certificates used on our campus Wi-Fi networks. As a result of the change, when you next connect to Wi-Fi on campus, you will likely be prompted to accept a new certificate for “cpauth.middlebury.edu” (issued by “InCommon RSA Server CA”, or “USERTrust RSA Certification Authority”). Please accept this certificate when prompted.

Certificates are required to secure our Wi-Fi networks and they have to be refreshed regularly. Our Wi-Fi certificates were last renewed three years ago. Thank you for understanding as we work to secure and maintain our IT infrastructure. 

Please submit a ticket, email helpdesk@middlebury.edu or call (802) 443-2200 for assistance. We are open weekdays 8:30 am - 8:00 pm ET for the remainder of the spring semester.

Information Technology Services
Davis Family Library 202
Middlebury, VT 05753

helpdesk@middlebury.edu
(802) 443-2200