VT and CA Helpdesk Hours: M-F 8:30 am - 8 pm EDT. Create a Ticket, call (802) 443-2200, (831) 647-6656, or email helpdesk@middlebury.edu
ITS Response to COVID-19

Middlebury Accounts

In the format of username@middlebury.edu, your Middlebury account provides access to authorized services and resources, such as e-mail, the wireless network, cloud storage on Google and OneDrive, printing, software installations, BannerAdmin, Oracle, Zoom video conferencing, and more.  You should protect your account with a strong password and keep it safe, so it is known only to you.

Multi-factor authentication (MFA) is required for all Middlebury accounts to protect them and our network from potential compromise. 

Account Activation with Temporary Password

Please start the account activation process here: http://go.middlebury.edu/webmail and follow the instructions to claim your account. You will need your temporary password.

After specifying a new password, click Next on the More information required prompt to begin setup of multi-factor authentication (MFA).  Follow the on-screen prompts to add additional security verification options to protect your account. 

Refer to our MFA guide for additional help.

*Note: We strongly recommend using Microsoft’s Authenticator app, particularly for international travelers.

 

Midd Account Password Reset or Change

Tips for Success

  • Always turn off all mobile devices before you begin!  You’ll avoid account lockouts due to attempted connections using your old password.
  • Whenever practical, tackle password resets or changes while you are on the Middlebury College network.

I DON’T KNOW MY PASSWORD and need to reset it

In cases where the Midd password has been forgotten, faculty, staff, and students ALL use this link to reset their password:

    http://go.middlebury.edu/resetpassword   (User ID in username@middlebury.edu format)

I KNOW MY PASSWORD and want to change it

Faculty & Staff using a college-issued computer ON the campus network

The preferred method for a password change when you know your current password is to use your computer’s operating system, as follows.

Important Note: If you have multiple computers, we recommended using your macOS computer to change your password.

For Windows, press Ctrl + Alt + Delete, then choose “Change a Password.”

For MacOS, open Systems Preferences, then Users & Groups. Select your user account, then click the Change Password… button.

 

ALL STUDENTS; also Faculty & Staff who are either OFF-campus or NOT using a college-issued computer

Change your Midd password using this website http://go.middlebury.edu/changepassword.

Once you return to campus it may be necessary to restart your computer connected to a network to update computer password. macOS will require a wireless password be updated.

Oracle & Blackbaud Accounts

Oracle and Blackbaud accounts are provided by the Green Mountain Higher Education Consortium (GMHEC) rather than Middlebury, and they require a separate MFA setup. Upon first login you will be prompted to enroll in GMHEC’s multi-factor authentication (MFA) if you haven’t already done so.  Refer to GMHEC’s MFA guide for additional help.

Oracle Account Availability:  Oracle accounts are not available for use until an employee’s official start date.   Accounts become inactive immediately upon date of termination so it is important to take care any Oracle-related tasks beforehand (such as processing approvals, submitting expense reports, etc.).

 

 

Password Resets for Other Middlebury Accounts

 

Password Policy and Guidelines

Our password policy can be found here, along with pointers about how to create strong passwords:

http://www.middlebury.edu/offices/technology/its/policies/passwords

Information Technology Services
Davis Family Library 202
Middlebury, VT 05753

helpdesk@middlebury.edu
(802) 443-2200