ISSUE - Service Degradation with Microsoft 365
| by Lisa Terrier
We are currently experiencing an intermittent issue with Microsoft 365, which may prevent some users from accessing or using certain services and features.
News
For Faculty, For Staff, For Students
ITS Helpdesk Thanksgiving Break Information
| by ITS Helpdesk
The Helpdesk will be closed for the Thanksgiving break from November 26-30, 2024. ITS will continue to monitor systems. Until then, we’ve gathered some resources to help with frequently-asked questions.
Learn more.For MiddPoints, For Faculty, For Staff, For Students
Ghosts in the Machine: Halloween Cybersecurity Insights
| by Mack Pauly
Welcome to Cybersecurity Awareness Month! Your Information Security team would like to share some tips with you to help you stay safe online and ensure the safe use of technology services both at Middlebury and beyond.
Learn more.For MiddPoints, For Faculty, For Staff, For Students
The ITS “Blue Bubble” – A Closer Look
| by ITS Helpdesk
The ITS Virtual Assistant (informally called “the blue bubble”) first appeared this past February at the bottom of many tech websites, providing another way to get answers to technology questions. Let’s take a closer look at the VA.
For MiddPoints, For Faculty, For Staff, For Students
"Fast Track" Your Oracle Questions
| by Cynthia "Pij" Slater
When you have questions about anything Oracle-related (like your time sheet, an expense report, changing a default EDORDA, or just plain logging in), do you know the quickest way to get help? If not, read on.
ITS Champions September 2024
Congratulation to: Cynthia “Pij” Slater, Chelsea Riddle, Jamie Robertson, Blair Kloman, Brandon DeBella, Laurel St. Claire, Pooja Gunturu, Jon Sullivan, and Erin Farnam
For MiddPoints, For Faculty, For Staff, For Students
Spilling the Beans on Midd's Learning Resource
| by Cynthia "Pij" Slater
With a host of newcomers freshly arrived on campus it’s a great time to spill the beans about Middlebury’s “secret” benefit. LinkedIn Learning is a video-based on-demand instruction resource available to all academic year faculty, staff, and students, both here and at Monterey.
Learn more.For MiddPoints, For Faculty, For Staff, For Students
ITS Shares Tech Resources
| by Cynthia "Pij" Slater
It’s time once again to share some technology resources of possible interest to you as we head into the fall semester, particularly if you are new to campus.
Read more.For MiddPoints, For Faculty, For Staff, For Students
Helpdesk Thanks Self-Service Ticket Creators
| by ITS Helpdesk
The Helpdesk has noticed something exciting… An increasing number of people are submitting requests for assistance using our Client Portal. We extend a hearty thank-you to each one of you as this means we can spend more time finding and sharing solutions.
Read more.