Contact the Technology Helpdesk for help with everything from passwords and login issues to connecting to Middlebury wifi. Or visit us in person at the Davis Family Library.
Submit a TicketBanner is the student information system used by Middlebury faculty and students to manage academic information. Visit the Banner page for login links, administrative access, training resources, and information on who to contact for help with Banner.
Get Banner HelpMiddlebury uses Oracle to manage employment and finance operations. Visit GMHEC’s support page for Oracle FAQs, how-to instructions, and information on who to contact for help with Oracle.
Get Oracle HelpPrinters are located throughout Middlebury’s campuses. Visit the Printing page for instructions, troubleshooting resources, information about multi-function devices and scanners, and general help with Printing.
Get Printing HelpITS provides safe, reliable, and effective technology services so that all of Middlebury’s faculty, staff, and students can create the highest level of innovative, relevant, and accessible academic experience.
As your strategic technology partner, we develop and implement solutions that support and enhance your everyday productivity, creativity, and collaboration throughout the Middlebury community—from Vermont to California and around the world.
For Faculty, For Staff, For Students, Scheduled Maintenance
| by Nate Burt
On Sunday, March 29, Information Technology Services (ITS) updated the security certificates used on our campus Wi-Fi networks.
Learn more.
For Faculty, For Staff, For Students
| by Aaron Smith
Earlier this month, Google began enabling Gemini features directly inside Google Workspace for Education apps (e.g. Google Docs, Sheets, and Slides), which some community members may have noticed appearing in those apps as they were doing their work. As of Monday, February 16, 2026, Information Technology Services has temporarily turned off Gemini within Google Workspace apps while we facilitate broader campus conversation about the path forward.
For Faculty, For Staff, For Students
| by Nate Burt
As we approach Martin Luther King Day we want to update you on ITS Helpdesk hours and our availability to assist you.
Learn more.
Need help with technology at Middlebury?
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