Undergraduate Student FAQ
Retrieving Your Belongings From Campus
Q May I stay overnight in Vermont if I come from outside the state to pick up my belongings?
No. By order of the state, you are permitted to come to Vermont for one day only to pick up belongings, and may not remain in Vermont overnight. In addition, only essential stops in the state are permitted.
Q I hope to return in the fall and need to wait for the June 22 announcement to make an informed decision about my plans. Will there be another opportunity to get my belongings back after the announcement?
Yes. The requirement to complete the form in last week’s announcement was intended to apply to those students (primarily graduating seniors) who already know they are not returning in the fall. Students who are awaiting the June 22nd announcement will have another opportunity to retrieve belongings (or have them shipped) if they do not return in the fall. You don’t need to take any action now.
Q I need more time to finalize my plans. Can I fill the registration form out after Wednesday?
Yes. We’ve extended the form deadline to Monday, June 1.
Q I hope to study abroad in the fall and am awaiting word on whether or not that will be possible. What should I do?
There’s no need to do anything right now. We’ll offer additional opportunities to get your belongings as the study abroad picture solidifies.
Q I know I’m not returning in the fall. Will you ship trunks, suitcases, and other well-packed belongings?
Yes, we will. Please complete the form, and we’ll ship these and other well-packed belongings to you.
Q I left belongings in an off-campus house, apartment, storage unit, etc. What should I do?
We regret that we are unable to assist in the retrieval of belongings left at off-campus locations.
Q I left belongings in my on-campus room but will be living off-campus in the fall. What should I do?
The answer depends on your individual circumstances. Please contact reslife@middlebury.edu with details so we can make a plan together.
Q I’m unable to come to campus to pick up my belongings, but I have a friend who can. Can they collect my stuff for me?
Yes. There are two steps to arrange this. First, complete the form and, in the space provided, indicate the name of the proxy you’re designating to pick up your belongings.
If they already have an appointment to retrieve their own belongings, include that information, too. If not, please have them make an appointment by emailing Reslife@middlebury.edu.
Q I’m returning to campus to retrieve items but can’t do so between June 3 and 17. When can I return?
We are not able to allow students to return prior to June 3. We have extended the reservation times through June 24.
Q I need some items shipped, and I have a friend who will pick up my large items. What should I do?
Complete the form, indicating that you would like your belongings shipped, and then email reslife@middlebury.edu with the name of the person picking up your large items, and a list of those items. Instruct the person picking up your items will still need to sign up for a timeslot for the pick-up by emailing reslife@middlebury.edu.
Q I left my bike on campus. What should I do?
We’re devising a plan to handle bikes now, and will post more information here shortly.
Academic Continuity
Q How will grading be handled this semester?
Grading for this semester: First and most important, for this spring semester only, you will have the option to take as many of your current courses as you wish on a Credit/No-credit basis—and these will not count toward the limit of five nonstandard grades. Faculty will still report letter grades for all students, and if a student requests Credit/No-credit, the grades will automatically be converted to a CR for grades of D or higher and recorded as a NCR for grades of F. You will be allowed to invoke Credit/No-credit grading for any course—including courses that count toward all College requirements—and will have until May 8 to do so and you will have a window of time from May 9 to May 19 in which to revoke Credit/No-credit if you choose to. In addition, there will be a notation on transcripts that will convey to outside audiences such as graduate schools and employers that a “Credit” should be interpreted as a reasonable response to these extraordinary circumstances, and not as indicating diminished rigor. The Registrar’s Office has additional details and electronic forms that you can use to invoke and revoke the Credit/No-credit option.
Q What online resources are available to help with remote learning?
Online resources available to students: Student interns at our office of Digital Learning and Inquiry (DLINQ) are creating a student academic continuity resource page. This page will offer guides for the technologies students can expect to use, tips for learning in this new environment, and other resources. Among these resources will be what we are calling a Student Continuity Planner, which will help students keep track of all the new technologies and expectations for their courses. These resources will focus on what students need to know to complete their courses in this new environment. In addition, when classes resume, DLINQ interns will also offer drop-in support hours for students via Zoom. We expect that this support should be available daily for some period of time. More information on this support will be forthcoming in the upcoming days.
Q How is the Center for Teaching, Learning, and Research (CTLR) supporting student learning during this crisis?
The CTLR is committed to supporting students as learners in this new context. It is transitioning to remote peer and professional tutoring. It is also gathering learning and teaching resources relevant to our current challenges. Please check http://go.middlebury.edu/ctlr for more information and check back frequently for updates.
Q How will classes work across different time zones?
Course schedules: Because we are moving to remote teaching, and because our students will now be around the world in different time zones, we are recommending that the majority of course work be asynchronous. We are working on the most flexible, least disruptive way to do that while still ensuring that students do not have time conflicts or unreasonable meeting times, given their time zones. Faculty will communicate with students in their classes about expectations around synchronous meeting times.
Q Will the Spring Symposium take place?
The symposium committee has decided to cancel this year’s Spring Student Symposium, which was scheduled for April 17, 2020. They express deep regret but feel it is in the best interests of our students and our campus community.
Q How do I contact my Dean?
All Deans are hosting virtual office hours and can schedule individual appointments with students.
- Atwater Commons, Scott Barnicle
- Brainerd Commons, AJ Place
- Cook Commons, Derek Doucet & Michelle Audette
- Derek - ddoucet@middlebury.edu
- Michelle - maudette@middlebury.edu
- Virtual Office Hours Schedule
- Ross Commons, Emily Van Mistri
- Wonnacott Commons, Matt Longman
Refund/Credit Questions
Q How will the CARES Act support Middlebury students?
Information on funds received through the Cares Act and other Higher Education Emergency Relief Funds, as well as the required reports and disclosures, can be found at Student Financial Services.
Q Will I get a credit for the room and board charge?
All students who left campus will receive a credit on their student account for an unused portion of their room and board.
Q When will I receive the credit?
Credits will be applied to your account beginning Monday, April 6.
Q How will the amount of the credit be determined?
The credit is prorated and based on your family’s contribution to the cost of attendance. The minimum credit will be $1,000 and the maximum credit will be $4,380. If you have an outstanding balance on your account, please be aware that the credit will first be applied to that balance. Students enrolled in one of the Schools Abroad have already heard about a potential credit directly from the director of their program. Students who have been approved to remain on campus for the semester will continue to receive room and board services for as long as they remain at the College and therefore will not receive a credit while at Middlebury.
Q If I have a credit balance, how can I request a refund?
Students with a remaining credit balance may have the credit held on account to be applied toward future charges for the fall 2020 semester, request a refund for themselves or a parent, or choose to make a gift to the College. Students, parents, or authorized payers must complete this online form to confirm their request. If you have questions about your student account, please contact Student Financial Services at bursar@middlebury.edu.
Q Can I donate my credit?
Middlebury has committed to continuing to pay wages for our faculty and staff through the semester, even as we refund nearly $9 million to our students for unused room and board. Students, parents, or authorized payers who wish to make a tax-deductible donation of the credit they receive should please contact Jami Black at jlblack@middlebury.edu for guidance.
Q How will Schools Abroad credits be handled?
Middlebury Schools Abroad students have been receiving credit information based on their specific programs and individual situations. These credits will be applied to student accounts on a rolling basis according to a schedule established by the Schools Abroad. For more information, please contact the assistant director of your School Abroad at our office in Vermont, or contact the International Programs office at internationalprograms@middlebury.edu.
Student Services - All Students
Q I want to host a virtual event, where do I start?
Students interested in planning or hosting a virtual event should reach out to SAO staff directly, or by emailing sao@middlebury.edu. Additional information regarding student org meetings, spring elections, and events will follow. More specific information regarding student orgs will be communicated directly to student org leadership.
If you’d like to schedule a virtual appointment with a Student Activities team member, you can do so using the links below:
- Amanda Reinhardt, Director
go/saoamanda or areinhardt@middlebury.edu - Valerie Nettleton, Assistant Director for Programming and Events
go/saovalerie or vnettleton@middlebury.edu - Erin Morrison, Assistant Director for Leadership Development
go/saoerinm or cemorrison@middlebury.edu - Maria Farnsworth, Office and Budget Manager go/saomaria or mfarnswo@middlebury.edu
- Sam Hurlburt, Technical Coordinator
go/saosam or shurlburt@middlebury.edu - Doug Connelly, Director of Outdoor Programs and Club Sports
go/saodoug or dconnelly@middlebury.edu
Q What counseling resources are available to students?
- Telehealth Counseling remains available for students living in Vermont. To schedule an appointment, email us at counseling@middlebury.edu.
- Any student, regardless of location, may speak with a counselor 24/7/365 by calling the Counseling Support Line (855) 465-5013.
- Educational Groups are available to any Middlebury student regardless of location.
- Maintain Your Calm 6-week online course with asynchronous content and opportunities to connect with staff instructors from Health and Wellness Education and Counseling. Sign up at go/maintainyourcalm. Topics include:
- Building a Routine that Works for You
- Taking Care of Worry and COVID-19
- Movement and Mood
- Relationships during Social Distancing
- Self Care and Community Care
- Mindfulness Skills Group online workshop series taught by staff in Health and Wellness Education and Counseling - go/onlinemindful
- Maintain Your Calm 6-week online course with asynchronous content and opportunities to connect with staff instructors from Health and Wellness Education and Counseling. Sign up at go/maintainyourcalm. Topics include:
Q What violence prevention advocacy services are still available to me?
For students on or near campus, the MiddSafe hotline will be staffed from 8:30 am to 5 pm ET by staff advocates in Health and Wellness Education. After hours support is available through our local Vermont-based agency WomenSafe (802-388-4205) and you can also use the MiddSafe online advocate tool which details campus and community resources.
If you are not on or near campus, please contact RAINN via phone (1-800-656-4673) or online chat to be connected with an advocacy agency closest to you.
Q Can I access Middlebury Health Services?
- Parton Health Service is open regular hours, M-F, 8:30-4:30. Nurses and nurse practitioners are available via telephone. If you would like to talk to someone about a health care concern, please call the nurse line at 802-443-3290. A staff member will return your call within one business day.
- For additional information on using Health Services on campus, visit their homepage.
Q What services are available from Health & Wellness Education?
Students can self-schedule personal appointments for:
- Health coaching with a health educator - go/askhwe
- 15 minute mini check-ins (no advice, just listening!) - go/minicheckin
- Support around alcohol, cannabis, and other drug use - go/substances
- Tobacco cessation or use reduction coaching - go/stoptobacco
- 30 minute consultation with a nutritionist - go/nutritionistappt
- Students can sign up for classes, workshops, and group support:
- Maintain Your Calm 6-week online course with asynchronous content and opportunities to connect with staff instructors from Health and Wellness Education and Counseling. Sign up at go/maintainyourcalm. Topics include:
- Building a Routine that Works for You
- Taking Care of Worry and COVID-19
- Movement and Mood
- Relationships during Social Distancing
- Self Care and Community Care
- Koru Mindfulness Skills Group online workshop series taught by staff in Health and Wellness Education and Counseling - go/onlinemindful
- Sleep 101 - 30 minute online course that covers the intersections of sleep and mental health, academic performance, relationships, safety, and more - go/tosleep
- Freshstart group tobacco cessation counseling program to help students stop using tobacco/nicotine by providing essential information, skills for coping with cravings, and peer support email Kevin Kareckas (kkareckas@middlebury.edu) for more information
- WomenSafe online survivor support group - email Linnea at WomenSafe (lj@womensafe.net) for information about meeting times, screening and access
- Healthy masculinities online reading group - email Kevin Kareckas (kkareckas@middlebury.edu) for more information (can start during week 2 or 3 of remote learning)
- Maintain Your Calm 6-week online course with asynchronous content and opportunities to connect with staff instructors from Health and Wellness Education and Counseling. Sign up at go/maintainyourcalm. Topics include:
Students Staying on Campus
Q Can I access Parton Health Center?
Parton Health Services will stay open. You will be required to make an appointment to visit.
Counseling Services has moved online. You can still make appointments with your counselors via Zoom.
The nursing hotline (802-443-3290) and the 24-hour counseling line (855-465-5013) will stay open.
For medical questions related to COVID-19, please call the nursing hotline at 802-443-3290.
Q Can I access Middlebury College Counseling?
Counseling Services will be available remotely via Zoom video conferencing. Students can continue to schedule via the student health portal or contact Counseling at 802-443-5141.
The Counseling Support Line will remain available 24/7: 855-465-5013.
Will my health insurance work while I am away?
Students who are enrolled in the Gallagher Student Health plan are covered while they are off campus for remote learning (both within and outside of the U.S.) through August 14, 2020. There is one exclusion that applies to international students only: international students who are residing in their home country and are eligible for coverage under a national health insurance plan.
Contact Gallagher Student Health directly at 800-430-0697.
Q How and when will we receive communication?
The College will provide routine communication via email and then post information to the website FAQ section.
You can also access information about COVID-19 through the following resources: ·
Q Where am I permitted go on campus?
Students are welcome to spend time in their own residence halls and in buildings on campus that are open. Do not congregate in groups of more than 10 people. As a reminder, students are expected to stay in the town of Middlebury unless they plan to leave campus to reside elsewhere. All indoor and outdoor athletic facilities, including fields and courts, are closed until further notice.
Q What should I do if I feel sick?
Students should contact Parton Health Center if they begin to feel ill. All students need to call ahead to make an appointment. Walk-in appointments have been halted in an effort to comply with social distancing recommendations. Health Center phone: 802-443-5135.
For general questions about COVID-19, contact the nursing hotline: 802-443-3290.
Q How will the College be kept clean?
Facilities staff will be working rigorously to keep public spaces and residence halls clean and disinfected.
Q What will happen if students do not return to campus or the College has to close?
The situation is rapidly evolving both on our campus and in wider communities. Unfortunately, this means we cannot yet communicate about what a plan for either of these situations will look like. It is our promise that we will provide communication as promptly and as clearly as we are able to. It is prudent to explore other options available to you for housing, finances, and food should students be asked to leave campus, though there is no current plan to do this.